Linen Porter

InterContinental Hotels Group PLC; Manchester; On-site; GBP 27,000; Full time

Job summary

A leading global hotel company in Manchester seeks a Linen Porter to join their team on a full-time basis. The role involves ensuring the laundry is pristine and amenities are well-stocked. Ideal candidates should have a passion for service, experience in hotel cleaning, and be willing to work collaboratively. Attractive benefits include extensive training, discounts, and paid volunteering days. Join us to make a heartfelt impact!

Benefits

Extensive training and career progression

Financial wellbeing app - Wagestream

Meals while on duty

28 to 33 days holiday

Company sick pay and life insurance

Discounts at hotels and restaurants

Refer a Friend programme

Qualifications

• Passionate about delivering great service.
• Previous experience in hotel cleaning or as a room attendant.
• Willingness to learn and work within a hotel team.

Responsibilities

• Ensure that sheets, towels, and pillowcases are properly laundered and placed.
• Stock counting and distributing amenities to rooms.
• Handling guest queries and complaints as needed.

Skills

Passion for delivering great service

Stock counting and distributing amenities

Hotel cleaning experience

Handling guest queries and complaints

Willingness to learn and teamwork

Job description

Hotel: Clocktower Hotel (MANOS), Oxford Street, M60 7HA

A fantastic opportunity for a Linen Porterto join us at Kimpton Clocktower on a Full-Time contract!

You will earn £12.60 per hour, equal to £26,208.00 salary

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!

Our Linen Porter enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Taxi subsidy for shifts starting/ending between 23:00-06:00.
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every colleague company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

The Linen Porter makes sure that every sheet, every towel, and every pillowcase is flawlessly laundered, perfectly folded, and precisely placed in each room.

To succeed as a Linen Porter, you will need:

• To be passionate about delivering great service
• Stock counting and distributing amenities to the rooms.
• Previous experience in Hotel Cleaning, as room attendant or public areas cleaner
• Experience with handling guests queries and complaints
• To be willing to learn new things and work as part of a wide hotel team

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!

Our passion is YOU…come as you are!

Here, you will have space to:

• Be yourself- bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count– you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Linen Porter!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.