Lettings Coordinator

Beresfords Group; Chelmsford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A prominent property management company in Chelmsford is seeking a Property Support Specialist to facilitate bookings for Property Inspection Consultants. This role involves liaising with tenants and landlords, resolving disputes, and managing inquiries. Candidates must have previous experience in residential lettings or property management, excellent communication skills, and be highly organized. Competitive salary ranging from £26,000 to £28,000 per annum, with additional benefits including career progression opportunities and extra days off for birthdays.

Benefits

Birthday off

Annual holiday entitlement increases with service

Lucrative referral programme

Distance learning for qualifications

Qualifications

• Previous experience in Residential Lettings, Tenancy Renewals or Residential Property Management is essential.
• Ability to negotiate effectively is a requirement.

Responsibilities

• Booking appointments for Property Inspection Consultants.
• Liaising with tenants and landlords, negotiating disputes or deposit returns.
• Handling incoming enquiries from landlords and tenants.
• Providing updates and offering solutions.

Skills

Excellent communication and interpersonal skills

Highly organised

Confident

Efficient

Good computer skills

Job description

This exciting and varied role will be vital to supporting our Property Inspection Consultants who undertake visits to the properties that we manage on behalf of our landlords.

Primarily liaising with tenants by email or telephone the successful candidate will fulfil a vital role booking appointments for our Property Inspection Consultants to undertake visits to the properties that we manage on behalf of our landlords. They will also deal with the return of tenant’s deposits and negotiate any disputes between landlord and tenants. Therefore, the ability to negotiate effectively in a confident manner will also be an essential requirement.

Duties (including but not limited to):

• Booking appointments for our Property Inspections Consultants.
• Liaising with tenants and landlords, negotiating any disputes or the return of deposits.
• Handling incoming enquiries, from landlords and tenants
• Providing updates and offering solutions where appropriate, or sign posting the enquiry to the relevant expertise

Essential Requirements:

• Previous experience in Residential Lettings, Tenancy Renewals or Residential Property Management is an essential requirement.
• Excellent communication and interpersonal skills
• Highly organised, confident, efficient and professional
• Good computer skills and the ability to pick up new systems quickly are essential

Salary & Benefits

Full time salary circa £26,000 to £28,000 per annum depending on relevant experience, plus bonuses and year-end profit share. Realistic OTE £27,000 - £29,000 per annum.

At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join us, you can also enjoy your birthday as an additional day off. Annual holiday entitlement increases with length of service, plus a lucrative referral programme which rewards staff financially for passing business opportunities to other internal departments, and so much more!

We also offer a range of additional benefits, plus fantastic career opportunities for those who desire career progression. Recognised qualifications can also be achieved via a distance learning programme which is funded by the Company.

Hours

Full Time, Monday to Friday, 8:30am to 5:30pm.

21 Days annual leave plus all Bank Holidays and length of service, plus birthday day off.