Learning and Development Apprentice

NHS; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent health service in the UK is seeking a candidate for a role in Learning and Organisational Development. This position involves supporting training initiatives, coordinating events, and providing administration and reporting support. Ideal candidates will have GCSE or equivalent, experience with MS Office, and strong interpersonal skills. The role offers flexible working arrangements and numerous employee benefits to ensure career development and work-life balance.

Benefits

Flexible working

Competitive salary

28 days of annual leave plus Bank Holidays

Opportunities for career development

Qualifications

• GCSE standard education or equivalent experience is required.
• Experience with MS Office programs including Word and Excel is necessary.
• Knowledge of using information systems like databases is expected.

Responsibilities

• Provide administration and reporting support to the Strategic Talent & Leadership Development team.
• Help organise training sessions, meetings, and events.
• Act as a first contact for queries, providing excellent customer service.

Skills

Good interpersonal skills

Proven organisational skills

Ability to prioritise and meet deadlines

Ability to work with and interpret data

Ability to use own initiative and work under pressure

Welsh language skills (level 1 or above)

Education

Educated to GCSE standard (including English & Maths)

Tools

MS Office (Word, Excel)

Information systems (databases)

Job description

In this role, you'll gain hands-on experience across a wide range of Learning and Organisational Development services, while building valuable skills in administration, data management, and communication. You'll play a key part in supporting training initiatives, coordinating events, and helping us deliver high-quality services that make a real difference across NHS Wales.

Main duties of the job

Provide efficient administration and reporting support to theStrategic Talent & Leadership Developmentteam.

Help organise training sessions, meetings, and events.

Act as a first point of contact for queries and provide excellent customer service.

Work with digital tools like SharePoint, Excel, and ESR to manage data and produce reports.

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and Knowledge

• Educated to GCSE standard (including English & Maths) or equivalent level of qualification, or the equivalent level of experience
• Experience of MS Office, including Word, Excel
• Knowledge of using information systems eg, databases

Experience

• Office-based experience or equivalent relevant knowledge
• Ability to work as part of a team

Skills and Attributes

• Good interpersonal skills
• Proven organisational skills
• Ability to prioritise and meet deadlines
• Ability to work with and interpret data
• Ability to use own initiative and work under pressure
• Welsh language skills are desirable at level 1 or above, understanding, speaking, reading and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.