Learning and Development Co-ordinator

Direct Collection Bailiffs Ltd; Runcorn; On-site; GBP 30,000; Full time

Job summary

A renowned legal service provider in Runcorn is seeking a Learning and Development Co-ordinator to enhance employee skills through effective training programs. This full-time position requires excellent communication and organizational skills, along with 3+ years of experience in training. The successful candidate will develop training materials and foster a culture of continuous improvement. Competitive salary and benefits package included.

Benefits

30 days holiday

Employee Assistance Programme

Free parking

Company pension

Career development opportunities

Qualifications

• 3+ years of experience in training and development (desirable).
• Ability to work effectively as part of a team and independently.

Responsibilities

• Develop and deliver comprehensive training programs.
• Create engaging training materials, including e-learning modules.
• Evaluate the effectiveness of training programs.
• Maintain an accurate training log and skills matrix.
• Identify skill gaps and provide guidance.
• Document all industry and regulatory changes.
• Build relationships with stakeholders to identify training needs.
• Develop training materials for compliance.

Skills

Presentation skills

Communication skills

Interpersonal skills

Organisational skills

MS Office proficiency

Job description

Join to apply for the Learning and Development Co-ordinator role at DCBL (Direct Collection Bailiffs Ltd)

DCBL (Direct Collection Bailiffs Ltd) provided pay range: This range is provided by DCBL (Direct Collection Bailiffs Ltd). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Description: Learning and Development Co-ordinator Job Specification We have a new and exciting opportunity available for a Learning and Development Co-ordinator to join our award-winning, rapidly expanding organisation. This is a full-time, permanent position based at our head office in Runcorn, Cheshire. In return, you will receive a competitive salary between £30,000 per annum. There is also a benefits package in addition to your salary.

DCB Legal Ltd is a specialist in the provision of legal services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We are not a full legal service provider, instead, we focus on providing a contemporary no fuss, bespoke legal service in our specialist field of debt recovery and litigation.

Our client retention rate, coupled with recommendations and referrals, provides a solid foundation for organic growth. Working alongside our sister company DCBL, we have created an end-to-end possession, debt recovery and litigation service, which is second to none.

About The Role

As a Learning and Development Co-ordinator, you will be responsible for creating, updating and implementing training programs that enhance the skills and performance of our new and existing employees. You will play a vital role in fostering a culture of continuous learning and improvement within our organisation. You will be at the forefront of ensuring our commitment to excellence.

Benefits you will receive

• Salary £30,000 per annum.
• Hours of work 09:00 - 17:00.
• Monday - Friday schedule (36.5 hours per week).
• Early finish Fridays.
• Dress Down Fridays.
• 30 days holiday (including Bank Holidays).
• Employee Assistance Programme.
• Newly refurbished offices.
• Free Mersey Gateway bridge pass.
• Free parking.
• Free tea and coffee facilities.
• Free monthly lunch.
• Company social events.
• Full training provided.
• Career development and progression opportunities.
• Rapidly expanding multi-functional operation.

Key Responsibilities as a Learning and Development Co-ordinator

• Supporting the Training Lead to develop and deliver comprehensive training programs tailored to the needs of our debt recovery and litigation teams.
• Creating engaging training materials, including e-learning modules and presentations.
• Evaluating the effectiveness of training programs and making necessary adjustments.
• Maintaining an accurate training log and skills matrix with a full audit trail.
• Working collaboratively with the Quality Assurance team to identify skill gaps and provide guidance on improvement opportunities and training needs.
• Conducting horizon scanning, documenting all industry and regulatory changes that impact the organisation and its training materials.
• Building collaborative relationships with internal stakeholders to identify departmental training needs.
• Developing new and existing employee training materials to incorporate regulatory and industry changes and ensure compliance with requirements.

The successful Learning and Development Co-ordinator will have

• 3+ years of experience in training and development (desirable).
• Excellent presentation, communication, and interpersonal skills.
• Strong organisational skills.
• Proficiency in MS Office applications.
• The ability to work effectively as part of a team, as well as independently.

Job Types

Full-time, Permanent

Additional Benefits

• Company pension.
• Free parking.

Schedule

• Monday to Friday.
• No weekends.