Leadership Development Program (Food & Beverage Management Trainee)

Fairmont; Hamilton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A luxury hotel is seeking a Food & Beverage Management Trainee for a minimum 18-month program aimed at developing hospitality talent. Successful candidates will rotate through various outlets, learning F&B operations, scheduling, customer service, and more. This position is exclusive to Bermudians, PRC, or spouses of Bermudians. Candidates should have some experience and be willing to work flexible shifts. Join a passionate team dedicated to exceeding guest expectations.

Qualifications

• Minimum 12 months practical work experience within the hospitality industry.
• Willingness to work in a team environment.
• Flexibility to work rotating shifts, weekends, and public holidays.

Responsibilities

• Gain understanding of F&B Operating Standards and Management.
• Participate in Hiring, Scheduling, and Coaching.
• Handle Customer Complaints and Menu Designing.

Skills

Excellent communication skills

Teamwork

Customer service excellence

Education

Diploma/Advanced Diploma in Hospitality Management or Degree in Business/Tourism

Job description

Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world‑class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. As a Member Of Our Princess Team, All Heartists Are Valued And Recognized, The Same As Our Guests And Local Communities. Consider Joining Us, If You Enjoy

• Connecting guests to the extraordinary place we call home
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world - we are globetrotters!
• Going beyond the walls of our hotel to support our community
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

Job Description

We are committed to developing top hospitality talent into professionals, leaders and executives of the future. Our Leadership and Culinary Development Programs are minimum 18‑month programmes designed for you to understand the hotel's overall operations while specialising in several areas. Through cross‑exposure experiences, and mentorship, participants will build their leadership capabilities. Upon completion of the Leadership/Management programmes, graduates will be equipped to take on leadership roles within our Hotel. These programmes will also serve as a key driver for strengthening our internal talent pipelines.

The Leadership and Culinary Development Programme combines a series of rotations where you have specific milestones to mark your progress as you advance your knowledge as a Food & Beverage Management Trainee, and Rooms Management Trainee, or a Culinary Development Trainee, in order to prepare you for a future role in the area that maximises your strengths, ambitions, and aspirations.

• This Programme is exclusive to Bermudians, PRC, or Spouse of a Bermudian*

Food & Beverage Management Trainee

As the Food & Beverage Trainee, under the direction of the Food & Beverage Director and the various restaurant leaders overseeing multiple outlets on a rotation: Crown & Anchor, In‑Room Dining, 1609, The Beach Club, Intrepid, Duchess, and Banquets. The successful applicant will gain an understanding of F&B Operating Standards, Hiring, Scheduling, Coaching and Counseling, Performance Reviews, Health and Safety Regulations, Handling Customer Complaints, Menu Designing, Marketing events, Building Positive relationships with food and beverage vendors, Purchasing, Inventory, Budgeting, Forecasting, Managing Payroll, Month‑End Financials, and participating/conducting monthly communication meetings. Upon successful graduation you will be given a full‑time position as a Food & Beverage supervisor/leader.

Qualifications

Program Eligibility

• This Programme is exclusive to Bermudians, PRC, or Spouse of a Bermudian**
• Diploma/Advanced Diploma in Hospitality Management or a Degree in Business/Tourism is preferred
• A minimum of 12 months practical work experience within the hospitality industry
• A willingness and ability to work in a team environment, with excellent communication skills and the ability to exceed customer service expectations
• Must have flexibility to work rotating shifts, weekends and public holidays

Additional Information

Submit your resume, including a one‑page cover letter that describes why you are applying, how you meet the eligibility criteria and what benefit you would bring to Hamilton Princess & Beach Club Hotel.