Lead Retail FX Branch Manager

Eurochange Ltd; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading travel money provider in the UK seeks a Bureau Manager to lead a team in delivering exceptional customer service and driving sales. This role requires a natural leader with a passion for retail and financial services, strong leadership skills, and a commitment to compliance. You'll inspire your team, manage daily operations, and analyze performance metrics to enhance the customer experience. Join us to make every customer’s travel money experience better, simpler, and more convenient.

Benefits

Colleague Rate on Travel Money

28 days holiday

High Street Discounts

Free 24/7 Virtual GP service

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Life Assurance

Recognition Awards

Qualifications

• Proven experience leading teams in a retail, banking, or financial services environment.
• Strong leadership skills with the ability to motivate, coach, and develop others.
• Financial acumen, including managing budgets and risk controls.

Responsibilities

• Own the performance of your branch, driving revenue and profitability.
• Inspire and coach your team to deliver personalized experiences.
• Ensure full compliance with AML, KYC, and company procedures.

Skills

Leadership experience

Sales strategies

Customer service

Financial acumen

Problem-solving

Communication

Job description

A leading travel money provider in the UK seeks a Bureau Manager to lead a team in delivering exceptional customer service and driving sales. This role requires a natural leader with a passion for retail and financial services, strong leadership skills, and a commitment to compliance. You'll inspire your team, manage daily operations, and analyze performance metrics to enhance the customer experience. Join us to make every customer’s travel money experience better, simpler, and more convenient.