Laboratory Equipment Field Service Engineer CV-Library Laboratory Equipment Field Service Engineer

Scienceabode; Cambridge; On-site; GBP 38,000 - 42,000; Full time

Job summary

A leading life science organization in the Cambridge region seeks a Field Service Engineer to support their technical operations. This role involves installation, commissioning, and maintenance of laboratory water purification systems, providing exceptional customer support throughout. Ideal candidates hold a relevant HNC or equivalent, possess strong technical skills, and have a customer-first mindset. Competitive salary from £38,000 to £42,000 per annum, with ample opportunities for personal and professional growth.

Qualifications

• Strong technical background in field service or laboratory environment.
• Previous field service experience beneficial but not required.
• Must have a full UK driving licence and right to work in the UK.

Responsibilities

• Install and commission laboratory water purification systems.
• Carry out planned maintenance to maximize uptime.
• Troubleshoot technical issues with precision.
• Ensure systems meet regulatory standards.
• Deliver customer training with clarity.
• Engage regularly with customers across the region.

Skills

Technical problem-solving

Customer support

Installation and maintenance

Excellent communication

Education

HNC (or equivalent) in an Engineering or Scientific discipline

Job description

Field Service Engineer – Life science instrumentation

Cambridge Region

Ready to take the next step in your field service career? CY Partners is supporting a leading life science organisation in the search for a Field Service Engineer who wants to make a real impact. This is a fantastic opportunity to join a business where your technical expertise, curiosity and customer focus will shape the experience of scientists across the region.

Your Role

As a Field Service Engineer, you’ll be the technical backbone of a growing Life Science operation. Your work will ensure customers receive exceptional service, seamless installations and reliable ongoing support. No two days will look the same and that’s exactly what makes this role exciting.

You’ll be involved in:

• Installation & commissioning: Installing and commissioning instrumentation, predominantly laboratory water purification systems across customer sites, ensuring outstanding performance from day one.
• Maintenance & servicing: Carrying out planned maintenance to maximise uptime and reliability.
• Repairs: Troubleshooting and resolving technical issues with speed, care and precision.
• Validation & calibration: Ensuring systems meet regulatory standards and customer specifications.
• Customer support & training: Empowering users to get the best from their equipment, delivering training with confidence and clarity.
• Regional Travel: A field-based role with regular travel across the Cambridge area, offering variety, autonomy and daily engagement with customers and teams.

Who You Are

• HNC (or equivalent) in an Engineering or Scientific discipline.
• Strong technical background, ideally from field service or alternatively demonstrable experience within a laboratory environment.
• Confident problem solver with the ability to diagnose and resolve issues quickly.
• Excellent communicator with a genuine customer-first mindset.
• Adaptable, organised and comfortable travelling across the region.
• A collaborative team player who can also work independently.
• Previous field service experience is beneficial, though full training and onboarding will be provided.
• Able to identify and generate leads for new hardware, consumables, accessories and service contracts through the CRM.
• Based within 30 minutes of Cambridge.
• Must hold a full UK driving licence.
• Must have full right to work in the UK (sponsorship is not available).

What’s on Offer

You’ll be joining a company that values people for who they are and what they bring. You’ll have access to meaningful opportunities to grow, develop and carve your own path.

If you’re motivated by autonomy, technical challenge and supporting scientific progress, this is a role where you can thrive.

CY Partners is acting as an Employment Agency in connection with this vacancy

£38000 – £42000/annum

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