KYC Onboarding Specialist

Dubizzle Limited; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider based in Manchester is seeking a motivated individual to ensure KYC compliance and conduct risk assessments for personal account applications. The role involves analyzing customer documentation, reporting unusual activities, and using CIFAS knowledge. With a hybrid work model, candidates will enjoy flexible working hours and comprehensive benefits including generous leave, mental health support, and opportunities for growth.

Benefits

25 days annual leave

3 personal days

Volunteer program

Mental health support

Workplace pension

Top-notch equipment

Cycle to Work scheme

Electric Car scheme

Enhanced parental leave

Full healthcare coverage

Qualifications

• Experience with KYC regulatory requirements is essential.
• Proven track record in reviewing identification documents.
• Deep understanding of CIFAS and related processes.
• Strong analytical skills for evaluating financial crime risks.

Responsibilities

• Conduct risk assessments on new personal account applications.
• Oversee and confirm customer documentation verification.
• Identify trends of unusual activity for reporting.
• Perform due diligence on customer documentation.

Skills

Knowledge of KYC regulatory requirements

Experience in reviewing identification documents

Understanding of CIFAS

Ability to analyze financial crime risks

Experience in due diligence and client onboarding

Job description

Overview

We’re on a mission to build the world’s greatest social bank. We believe that banking needs to change for the better. When money is used correctly, it can transform our daily lives and positively impact the planet.

We’re a varied team of experienced tech, customer experience, marketing, legal and banking professionals and we’re looking for highly motivated and inquisitive people who want to understand customer behavior and how to deliver the best customer experience.

We believe our people and culture are what makes Kroo different, so we’re keen to promote people development within the company so you’ll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you’ll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation.

The Kroo is growing and we’d love to hear from you if you’re interested in joining us in our journey.

Responsibilities

• Performing risk assessments on new personal account applications
• Obtaining information and supporting documentation to complete KYC due diligence
• Cross-reference and confirm customer documentation, using both internal and external sources
• Understanding and overseeing the identification of high-risk applications (including PEP’s and sanction matches)
• Identifying trends and unusual activity, and reporting where appropriate
• Performing due diligence on customer documentation using internal and external sources (such as CIFAS)

Qualifications

• Has knowledge and experience of the regulatory requirements of KYC
• Has experience in reviewing identification documents
• Has a deep understanding of CIFAS
• Has the ability to analyse, evaluate and mitigate the financial crime risks associated with onboarding
• Can demonstrate experience of undertaking due diligence and client onboarding, as well as a strong understanding of banking regulations and compliance guidelines

Benefits

• Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
• Personal days: 3 personal days to use as needed.
• Employer-sponsored volunteer program: up to 4 hours per month of employer-sponsored volunteer time.
• Mental health support: access to Spill, our mental health support partner.
• Workplace pension: 5% employee contribution and 3% employer top-up.
• Top-notch equipment: MacBook laptop and support for home office setup if required.
• Modern office: Manchester workspace for in-person collaboration.
• Cycle to Work scheme
• Electric Car scheme
• Enhanced parental leave
• Room for growth
• Full healthcare for you and your nuclear family via Vitality

Office/remote working

At Kroo, we operate a hybrid working model. Most colleagues work remotely, and we ask everyone to visit our Manchester office once each week for collaboration, learning, and team time. We value flexibility and will continue to support it. Our Manchester office is a beautiful space that enhances the right activities and strengthens connection.

Working hours

Our ambition is to be a truly 24/7 customer focused bank. To achieve this, you will work shifts across five days, Monday to Sunday, for 37.5 hours per week. We share schedules well in advance, and shifts typically fall between 6 am and 10 pm. Candidates who can attend the office weekly are the best fit for our current working practices.

Diversity and Inclusion

We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.

To all Recruitment Agencies

At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.

To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.