Knowledge & Expertise Coordinator EMEA

Ashurst LLP; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global professional services firm is seeking a Knowledge & Expertise Coordinator to provide workflow management and administrative support in Glasgow. The role involves acting as the central point of contact for internal and external queries, managing a diverse range of tasks, and collaborating with leadership teams. Ideal candidates will possess strong organisational and analytical skills, with previous experience in a law firm or professional services environment preferred. This full-time position offers flexible working arrangements.

Benefits

Competitive remuneration

Flexible working arrangements

Corporate health plans

Global professional development offering

Diversity and inclusion programme

Social impact programme

Qualifications

• Previous experience in a workflow or administrative role in a law firm or corporate environment.
• Strong analytical skills with basic data management.
• Flexibility to adapt to changing priorities.

Responsibilities

• Provide workflow management and administrative support for the K&E function.
• Act as the primary point of contact for K&E in EMEA.
• Triage service requests and connect stakeholders with resources.
• Manage on-demand tasks from leadership.
• Collaborate closely with the Senior Leadership Team.

Skills

Coordination skills

Organisational skills

Time-management skills

Analytical skills

Attention to detail

Effective communication

Job description

Knowledge & Expertise Coordinator EMEA

Ashurst – Glasgow, Scotland, United Kingdom

Join us as a Service Management Coordinator in our global Knowledge and Expertise (K&E) function. This role delivers efficient workflow management and administrative support, acting as the central contact point for internal and external queries and requests.

Responsibilities

• Provide workflow management and administrative support for the K&E function.
• Act as the primary point of contact for K&E in EMEA, engaging with internal and external clients.
• Triage service requests and connect stakeholders with specialist resources.
• Manage a diverse range of on‑demand tasks from leadership, ensuring efficient coordination within the function.
• Report to K&E's Programme Manager and collaborate closely with the Senior Leadership Team and the Service Management Coordinator in APAC.
• Maintain high-quality research, thought‑leadership resources, learning programmes, mentoring, and next‑generation tools to enhance legal teams’ work and client delivery.

Qualifications

• Previous experience in a workflow or administrative role in a law firm, other professional services, or corporate environment (desirable but not essential).
• Excellent coordination, organisational, and time‑management skills.
• Strong analytical skills with basic data management and analysis.
• Attention to detail and effective communication with team members and external stakeholders.
• Flexibility to adapt to changing priorities and work environments.

What makes Ashurst a great place to work?

• Competitive remuneration with flexibility to reward high performance.
• Flexible working arrangements.
• Corporate health plans.
• Global professional development offering for all employees.
• Industry‑leading diversity and inclusion programme.
• Commitment to social impact through the Social Impact programme.
• A culture of global strength, innovation, collaboration, and excellence.

Details

Full‑time, permanent role; can be based in either London or Glasgow office with hybrid working arrangements.

More information can be found in the attached job description on our careers site.