Kitchen & Bedroom Surveyor

Wren Kitchens Limited; Belfast; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading kitchen design company in Northern Ireland is seeking individuals skilled in conducting surveys and providing outstanding customer service. You will support the showroom team, record measurements, and ensure a smooth customer journey. The role offers a competitive salary with performance bonuses and opportunities for career progression.

Benefits

Staff discount after 1 year

Free annual eye tests

Excellent training scheme

High-quality IT equipment

25 holiday days plus bank holidays

Qualifications

• Must have a full UK manual driving licence.
• Strong organisational and multitasking abilities required.
• Excellent customer service skills needed.

Responsibilities

• Conduct surveys of customers’ kitchens for accurate measurements.
• Record information electronically in line with GDPR.
• Ensure a high-quality customer journey by providing outstanding service.

Skills

Full UK manual driving licence

Excellent attention to detail

Excellent communication skills

Strong computer skills

Tools

CAD software

Job description

About The Role

Basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Responsibilities

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customers’ kitchens that ensure accurate measurements for the design process
• Record all information electronically in line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top‑quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

Benefits

• Staff discount on purchasing a kitchen after 1 year's continuous employment
• Free annual eye tests as well as a contribution to new glasses
• Great personal development and internal promotion prospects – fantastic career progression
• Excellent training scheme
• High‑quality IT equipment and software, including our in‑house CAD system
• Business vehicle, fuel card, equipment and uniform provided
• 25 holiday days (plus bank holidays)

Essential Skills and Knowledge

• Full UK manual driving licence
• Excellent attention to detail and error‑checking skills
• Highly organised, able to manage own time and multi‑task
• Excellent communication skills – both written and verbal
• Process‑driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem‑solver, willing to think outside the box with a positive attitude
• Strong computer skills – confident picking up new software

Desired Skills and Knowledge

• Previous experience conducting home measures/surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation and legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry

Applicant Screening

Applicants for this role who are offered employment will be subject to a basic criminal record check from Access NI before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About The Company

WrenKitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!