Key Account Order & Production Readiness Specialist

WestRock Company; Tewkesbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading packaging solutions provider in Tewkesbury is seeking an Order Processor to manage daily order requirements and ensure accurate processing for key customer accounts. The ideal candidate will have 2-3 years of customer service experience, preferably within a manufacturing environment. Responsibilities include maintaining customer specifications and following standard operating procedures. Proficiency in IT applications like Excel and a UK driving license are essential for this role.

Qualifications

• Experience of a manufacturing environment.
• Customer Service/account handling of 2-3 years minimum.
• Good knowledge of a packaging business/manufacturing process desirable.

Responsibilities

• Manage day-to-day order requirements and enquiries from customers.
• Establish and maintain customer specification files.
• Understand and follow Standard Operating Procedures for order processing.

Skills

Customer Service

Order Processing

IT Literacy (Excel, Word, Outlook)

Job description

A leading packaging solutions provider in Tewkesbury is seeking an Order Processor to manage daily order requirements and ensure accurate processing for key customer accounts. The ideal candidate will have 2-3 years of customer service experience, preferably within a manufacturing environment. Responsibilities include maintaining customer specifications and following standard operating procedures. Proficiency in IT applications like Excel and a UK driving license are essential for this role.