Key Account Manager

Volvo Group; Warwick; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading transport company is seeking a Key Account Manager based in the UK, responsible for managing strategic truck customers. The role involves developing partnerships, ensuring customer satisfaction, and achieving sales targets. The ideal candidate will have experience in B2B sales and strong negotiation skills. Competitive salary up to £65,000 and benefits include a company car, pension scheme, and generous holiday allowance. Join us in driving the future of transportation!

Benefits

Company Car

Pension scheme

Healthcare

Generous holiday allowance

Employee Assistance Programme

Fitness perks

Enhanced family-friendly policies

Discounts on various purchases

Qualifications

• Experience in high-value B2B sales with a proven track record in a commercial environment.
• Strong understanding of complex commercial offerings.
• Ability to communicate with clarity and confidence.

Responsibilities

• Develop and grow strategic partnerships with key customers.
• Manage a portfolio of key customers ensuring satisfaction.
• Achieve agreed volume and gross profit targets.

Skills

B2B sales experience

Strong negotiation skills

Stakeholder engagement

Relationship building

Commercial awareness

Job description

Location: Home-based with frequent UK-wide travel

Salary: up to £65,000 depending on experience, Bonus Scheme and Company Car

At Volvo Trucks, we are driven by purpose and a commitment to keeping the world moving in a safe and sustainable way. Our people and our values sit at the heart of everything we do and we continue to set global standards through innovation and a deep belief in progress.

We're committed to transitioning our product range from Diesel to alternative fuels, including Electric and Gas vehicles, while continuously improving our digital services and telematics. As a Key Accounts Manager, you'll be a pivotal part of this exciting transformation.

As a Key Account Manager, you will join our high-performing UK National Fleet Sales team, reporting to the Fleet Sales Director. Your role is to work with a portfolio of key strategic truck customers to achieve volume and gross profit targets through the fleet team and dealer network. You'll build strategic partnerships, secure customer satisfaction, establish service-level agreements and drive stakeholders.

• Professional growth and development: Unlock your potential through various training and development opportunities.
• Pension scheme:We offer a matched pension scheme of up to 10% of your salary, with incremental benefits based on length of service, including death in service cover.
• Company Car:Choice between an Electric or Hybrid car after the probation period.
• Healthcare:Benefit from access to Bupa Cover.
• Employee Assistance Programme:Take advantage of wellness, mindfulness, and counselling services to support your overall well-being.
• Generous holiday allowance:Start with 25 days and Bank Holidays, rising with length of service.
• Discounts on various purchases:Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
• Fitness perks:Access MyGymDiscounts and MyActiveDiscounts.
• Enhanced family-friendly policies:We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

You bring experience in high-value B2B sales, with a strong understanding of complex commercial offerings and how to position them effectively.

You have a proven track record of success in a commercial environment, supported by solid commercial awareness and well-developed negotiation skills. You are comfortable engaging with stakeholders at all levels of the organisation and can adapt your approach accordingly.

You build trusted relationships, communicate with clarity and confidence, and are comfortable delivering formal presentations when required. Most importantly, you are curious, keen to learn, and motivated by our products, our customers, and our purpose.

Day-to-Day Responsibilities:

• Develop and grow strategic partnerships with key customers, driving lifecycle earnings for Volvo and our service partners.
• Manage a portfolio of key customers, ensuring high levels of customer satisfaction and delivery against agreed service level agreements.
• Coordinate and manage suppliers linked to customer contracts, ensuring consistent performance and alignment.
• Achieve agreed volume and gross profit targets.
• Identify and implement continuous improvements that enhance customer outcomes and commercial performance.
• Work towards targets for trucks as an individual and as a team to improve contract and digital service sales across the whole range, including BEV and LNG.
• Liaise with and build relationships with all Volvo business stakeholders in relation to Fleet customers.

You don’t have to meet all the requirements of the position to be considered. If you are excited about the role but your experience doesn’t match the job description exactly, we still encourage you to apply!

Join us in driving the future of transportation at Volvo Trucks!

Discover More About Volvo Trucks

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Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.