Junior IT Support Technician - Onsite & Security Ready

BPX Electromechanical Company Ltd.; Staplehurst; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading electromechanical firm in Staplehurst is seeking a Junior IT Support Technician. This role involves providing first-line IT support, troubleshooting common issues, and assisting users either on-site or remotely. Candidates should have some IT support experience and a strong knowledge of Windows and Microsoft 365. The position requires good customer service skills and organizational abilities. The firm values innovation and precision and is committed to fostering an inclusive work environment.

Qualifications

• Some previous IT support experience or strong hands-on experience.
• Good working knowledge of Windows and business applications.
• Ability to support users in-person and remotely.

Responsibilities

• Provide friendly support via multiple channels.
• Log and manage support tickets effectively.
• Troubleshoot common IT issues for users.

Skills

IT support experience

Customer service skills

Windows knowledge

Basic networking knowledge

Tools

Microsoft 365

Windows Servers

Active Directory

Job description

A leading electromechanical firm in Staplehurst is seeking a Junior IT Support Technician. This role involves providing first-line IT support, troubleshooting common issues, and assisting users either on-site or remotely. Candidates should have some IT support experience and a strong knowledge of Windows and Microsoft 365. The position requires good customer service skills and organizational abilities. The firm values innovation and precision and is committed to fostering an inclusive work environment.