Junior Business Systems Analyst

MM Flowers Ltd; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in business systems is seeking a motivated Junior Business Systems Analyst to support their team in maintaining and improving business applications. This full-time role involves problem-solving in a fast-paced environment and assisting with data management and system documentation. Ideal for individuals eager to learn and grow in the field of digital transformation.

Qualifications

• 1 year of experience in systems, IT support, or business analysis.
• Experience or interest in ERP or business applications.
• Eager to learn and support the wider team.

Responsibilities

• Support system administration and user support across core business systems.
• Gather system requirements from business users.
• Ensure data accuracy across systems.

Skills

Interest in business systems and digital transformation

Strong communication and teamwork skills

Good problem-solving and analytical thinking skills

Basic SQL/reporting skills or willingness to learn

Experience using MS-Office, especially Excel

Job description

Direct message the job poster from MM Flowers

This is an exciting opportunity for a motivated individual looking to develop their career in business systems and digital transformation. As a Junior Business Systems Analyst, you will support the systems team in maintaining and improving our business applications. You’ll assist in the day‑to‑day system support, help create and maintain support documentation, help create document business processes, and take part in system testing and data management.

This role is ideal for someone with a keen interest in technology and business operations, who enjoys problem‑solving and learning how systems support a fast‑paced business like MM Flowers.

To work as part of the wider team delivering transition and change within MM Flowers business units.

To proactively identify opportunities for continuous improvement.

Keep the lights on our legacy, but critical systems as we go through our digital transformation.

Responsibilities

• Support the team with system administration and user support across core business systems (ERP, MRP, WMS, EDI).
• Be the first line support and deal with support tickets effectively for all business systems.
• Work with business users to gather information and understand system requirements.
• Support data management activities and ensure data accuracy across systems.
• Help identify and suggest improvements to existing system processes.
• Maintain good communication with stakeholders and escalate issues where needed.
• Update documentation when changes are implemented.
• Create and maintain support documentation that can be used by other support functions and the business.
• Build a bridge between 3‑party suppliers and the business.

Qualifications

• 1 year of experience in a systems, IT support, or business analysis role (or relevant internship/placement experience). Or, you could have been using these systems in an office or warehouse or production role.
• Interest in business systems and digital transformation.
• Experience using MS‑Office, Excel skills advantageous.
• Basic understanding of how ERP or other business applications work (training will be provided).
• Strong communication and teamwork skills, comfortable working with people at all levels across the business.
• Comfortable working with data and have basic SQL/reporting skills or willing to learn these (training will be provided).
• Good problem‑solving and analytical thinking skills.
• Experience with working with external customers (3‑party suppliers of software is advantageous).
• Curious, eager to learn, and proactive and keen to progress.
• Able to work well with others and take direction.
• Self‑motivated with attention to detail.
• Enjoys working in a fast‑paced environment and taking on new challenges.
• Eager to support the wider team and be involved in additional tasks.
• Happy to work on multiple things at once.

Job Types: Full‑time, Permanent

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Information Technology
• Manufacturing

Referrals increase your chances of interviewing at MM Flowers by 2x

Get notified about new Business System Analyst jobs in Alconbury, England, United Kingdom.