IT Support & Training Coordinator

United Kingdom Accreditation Service Limited; Staines-upon-Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

An esteemed accreditation body in the UK is seeking an IT Support Coordinator to provide first and second-line support to users. This role includes managing IT hardware and software inventory, engaging with stakeholders, and delivering training on IT systems. Ideal candidates will possess strong organizational and communication skills, as well as a willingness to learn. Join a diverse team that values inclusion and promotes a culture of belonging within the organization.

Qualifications

• Strong verbal and written communication skills are essential for this role.
• Ability to work under pressure and prioritize tasks effectively.
• Experience in engaging with internal and external stakeholders.

Responsibilities

• Act as the primary point of contact for IT support issues.
• Provide training on IT business systems for users.
• Maintain records on network infrastructure and user accounts.
• Deliver IT application training and handle equipment setups.
• Manage telecom services and support various IT projects.

Skills

Willingness to learn

Excellent communication skills

Organisational abilities

Relationship building

Job description

An esteemed accreditation body in the UK is seeking an IT Support Coordinator to provide first and second-line support to users. This role includes managing IT hardware and software inventory, engaging with stakeholders, and delivering training on IT systems. Ideal candidates will possess strong organizational and communication skills, as well as a willingness to learn. Join a diverse team that values inclusion and promotes a culture of belonging within the organization.