IT Support Technician — First-Line Tech & Asset Specialist

Franklin County Medical Center; Preston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare facility in Preston is seeking an IT Support Technician to provide first-level support for hardware, software, and networking issues. The role requires a High School Diploma and 1-2 years of experience in diagnosing computer problems. Responsibilities include troubleshooting, managing support tickets, and supporting end-users. The ideal candidate will have strong communication and problem-solving skills along with knowledge of Windows systems and peripherals. This is a full-time position with a variety of duties in a dynamic healthcare environment.

Benefits

Healthcare benefits

Paid time off

Training opportunities

Qualifications

• 1-2 years of experience in diagnosing computer hardware and software issues.
• Excellent organizational skills and attention to detail.
• Ability to communicate technical concepts to technical and non-technical audiences.

Responsibilities

• Troubleshoot technical issues.
• Oversee the daily performance of computer systems.
• Assist the IT Department with end-user technical support & training.

Skills

Knowledge of modern Windows computers and their hardware & software components

Excellent oral and written communication skills in English

Strong analytical and problem-solving skills

Ability to prioritize tasks

Excellent interpersonal and conflict resolution skills

Education

High School Diploma or GED equivalent

Tools

Google Workspace

Job description

A healthcare facility in Preston is seeking an IT Support Technician to provide first-level support for hardware, software, and networking issues. The role requires a High School Diploma and 1-2 years of experience in diagnosing computer problems. Responsibilities include troubleshooting, managing support tickets, and supporting end-users. The ideal candidate will have strong communication and problem-solving skills along with knowledge of Windows systems and peripherals. This is a full-time position with a variety of duties in a dynamic healthcare environment.