IT Support Specialist for SKA-Low Telescope

Skatelescope; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent radio astronomy facility in Greater London is seeking an enthusiastic IT Support Officer to support technology-related activities. In this generalist role, you will assist with systems setup and maintenance, provide helpdesk support, and support network technologies. Strong customer service skills and an interest in IT are essential, with full training provided for your success. This early-career position offers a unique opportunity to build a future in IT support within a collaborative environment.

Qualifications

• Interest in IT support and technology-related activities.
• Strong customer service skills are essential.
• No specific prior qualifications required, training will be provided.

Responsibilities

• Set up systems and provide support for software and hardware.
• Provide technical support for ICT services.
• Assist with helpdesk support for SKA‑Low staff.
• Prioritize and action service management issues.
• Support meeting room systems and events.
• Participate in Lean Agile project delivery for IT projects.

Skills

Strong customer service skills

Interest in IT

Tools

UNIT4

Job description

A prominent radio astronomy facility in Greater London is seeking an enthusiastic IT Support Officer to support technology-related activities. In this generalist role, you will assist with systems setup and maintenance, provide helpdesk support, and support network technologies. Strong customer service skills and an interest in IT are essential, with full training provided for your success. This early-career position offers a unique opportunity to build a future in IT support within a collaborative environment.