IT Support Engineer: Growth & Impact in IT

Castle Employment Agency Ltd; Bridlington; On-site; GBP 38,000; Full time

Job summary

A recruitment agency based in the United Kingdom seeks an IT Support Engineer for a full-time position in Malton. The ideal candidate will provide 2nd and 3rd line support, manage IT incidents, and promote collaboration among teams. This role offers up to £38,000 salary based on experience and provides opportunities for career advancement in a supportive environment focused on growth and innovation.

Benefits

Salary up to £38,000

Opportunities for career development

Qualifications

• Experience in IT support or infrastructure roles (2nd and 3rd line).
• Proactive with strong customer focus and communication.
• Good technical knowledge across end-user devices.

Responsibilities

• Provide high-quality 2nd and 3rd line support to users.
• Implement improvements to IT systems and processes.
• Manage incidents, problems, and changes using ITIL.

Skills

Problem-solving ability

Communication skills

Customer-focused approach

Attention to detail

Tools

Windows

Office 365

Networking

IT service management tools

Job description

A recruitment agency based in the United Kingdom seeks an IT Support Engineer for a full-time position in Malton. The ideal candidate will provide 2nd and 3rd line support, manage IT incidents, and promote collaboration among teams. This role offers up to £38,000 salary based on experience and provides opportunities for career advancement in a supportive environment focused on growth and innovation.