IT Business Systems Officer

Curve Style; Dundee; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A public service organization in Dundee is looking for a motivated individual to provide project support and IT system development. The role involves working collaboratively within a small team to ensure the effective use of business information systems. Candidates should possess a relevant HND/SVQ4 and have significant experience in project/change management. Strong communication skills and proficiency in Microsoft Excel and reporting software are essential. The position offers a hybrid working style, based at home and in the Claverhouse office.

Qualifications

• HND/SVQ4 in a relevant subject area.
• Significant experience in project/change management.
• Experience in translating business process requirements into solutions.

Responsibilities

• Provide project support and IT system development.
• Ensure strategic aims of the service are met.
• Collaborate with staff and stakeholders to develop solutions.

Skills

Project/change management experience

Business analysis

Account management

Excellent communication skills

Microsoft Excel

Reporting software (SSRS, Power BI)

Education

HND/SVQ4 or equivalent

Job description

Job Description

Working in a hybrid style, based at home and Claverhouse office, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact Angie Smith on or email

Requirements

• You will have an HND/SVQ4, or equivalent, in a relevant subject area
• You will have significant work experience in a project/change management environment.

Responsibilities

The post holder will work within a 사실 small team and be responsible for providing project support and IT system development support for Dundee Health & Social Care Partnership and Children's & Families Department business areas, including business analysis, account management, system governance, ongoing developing of major IT systems بورس, and liaison with user groups and stakeholders. You will ensure the strategic aims of the service are met, and support the transition to a more modern, agile and flexible service. You will ensure that the business information systems across the services are developed and supported to maximise effective use and achieve identified business aims. You will work collaboratively with lead officers from management, business Zip, administration, third parties and other stakeholders to effectively develop, co-ordinate and implement solutions across a range of internal and external services.

The Individual

• You will have experience in translating business process requirements into workflow and data reporting solutions.
• Experience of analysing business processes, gathering information and working collaboratively to develop business solutions is essential.
• You will have knowledge of the range and variety of business processes within a local authority organisation; demonstrable experience of administrating and supporting a large information system for business/service use.
• You will have excellent oral/written communication skills, good knowledge of Microsoft packages, in particular Excel.
• You will have the ability to work with staff at all levels to develop solutions to complex problems, to use and create information using reporting software, e.g., SSRS reports, Power BI.
• You will have the ability to communicate with and prepare communication for staff at all levels within the organisation, including staff within partner agencies, with the ability to work to deadlines, and to work flexibly when required.