IPPM Assurance Advisor (Collections) – Decision-Maker

OVO Group Ltd; Bristol; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

A leading energy provider in the UK seeks an IPPM Assurance Advisor to ensure compliance with regulatory standards regarding prepayment meters. You will be responsible for delivering high-quality customer outcomes and making informed decisions under limited information. Join this mission-driven team to contribute to a sustainable future. The role offers a salary range of £25,086 to £32,000 with additional benefits including a bonus and flex pay.

Benefits

34 days of holiday including bank holidays

Healthcare cash plan or private medical insurance

Gym membership and other wellbeing benefits

Flexible spending options for personal needs

Qualifications

• Understanding of regulatory and legal requirements for collections.
• Experience dealing with Regulatory Engagements is ideal.

Responsibilities

• Ensure compliance with regulatory standards regarding prepayment meters.
• Deliver best in class decisions for customer outcomes.
• Conduct pre IPPM SARP checks with accuracy.

Skills

Exceptional decision-making skills

Excellent written and communication skills

Attention to detail

Team working and influencing skills

Job description

A leading energy provider in the UK seeks an IPPM Assurance Advisor to ensure compliance with regulatory standards regarding prepayment meters. You will be responsible for delivering high-quality customer outcomes and making informed decisions under limited information. Join this mission-driven team to contribute to a sustainable future. The role offers a salary range of £25,086 to £32,000 with additional benefits including a bonus and flex pay.