Investment Operations Administrator

Blackfinch Group; England; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A leading investment specialist in the UK is seeking an Investment Operations Administrator to support their Investment Teams. The successful candidate will manage platforms, maintain relationships, and create client and management reports. This hybrid role requires strong communication and organizational skills, attention to detail, and a willingness to pursue relevant industry qualifications. The position offers a salary range of £27,000 to £30,000.

Qualifications

• Experience in a professional services environment, preferably Financial Services.
• Knowledge of investment platforms would be beneficial.

Responsibilities

• Lead platform administration ensuring smooth operation of products.
• Engage in and maintain platform relationships.
• Set up model portfolios on platforms.
• Implement investment decisions into model portfolios.
• Rebalance model portfolios on schedule.
• Carry out due diligence on platforms.
• Create reporting for clients and internal teams.

Skills

Strong and accurate communication skills

Attention to detail

Excellent organisational skills

High quality interpersonal skills

Computer literate, knowledge of Microsoft programmes

Intermediate to advanced Excel skills

Education

Good standard of secondary education

Willingness to work towards a relevant industry qualification (e.g., CF1)

Tools

Database systems

CRM systems

Job description

Investment Operations Administrator BF-26-001

As an Investment Operations Administrator you will support several of our Investment Teams as well as the wider Investment Operations team. Alongside the Investment Operations Manager you will be responsible for ensuring that our products are operationally efficient, and we offer a best‑in‑class service to our advisers and clients. You will take a lead in administering our products and related model portfolios on the varying platforms, as well as maintaining platform relationships. As we look to grow our business, you will be key in helping us onboard to new platforms, enabling us to expand our services. Your role will also include analysing data and creating reporting for the Investment teams across the business, as well as providing information to the Sales team to assist with adviser and client queries.

Location: Gloucestershire (Hybrid). Salary: £27,000 – £30,000. Application Deadline: Wednesday, February 11, 2026.

Key Responsibilities

• Take a lead on platform administration, ensuring that our product offerings run smoothly on the platforms and that the systems remain appropriate for our products.
• Engage in new platform relationships as well as maintaining existing relationships.
• Set up model portfolios on platforms using data provided by the Investment Directors.
• Implement investment decisions in the model portfolios and send to the Investment Directors for final sign‑off, ensuring that third‑party systems are also updated (e.g., Select a Pension and FE Analytics).
• Rebalance model portfolios on platforms on an ad‑hoc basis as well as at pre‑determined frequencies and check their successful execution.
• Carry out initial and ongoing due diligence on platforms in line with agreements.
• Liaise with platforms and fund houses to onboard underlying funds where relevant.
• Assist with the creation of reporting including management information, ongoing client reporting and cash reporting.
• Provide breakdowns to our internal account teams to assist with reconciling management fees received.
• Create, review, and distribute regular literature regarding the portfolios with assistance from the engineering and marketing teams to our adviser pool and other professional bodies (monthly factsheets, quarterly investment reports, performance data sheets).
• Assist with queries from the sales team and our partner firms, becoming another point of contact.
• Manage internal enquiries from the team inbox.
• Undertake all other tasks commensurate with this level of role.

Skills & Experience

• Strong and accurate communication skills, both written and on the phone.
• Extremely accurate with an eye for detail.
• Excellent organisational skills.
• High quality interpersonal skills.
• A good standard of secondary education.
• Computer literate, with a knowledge of Microsoft programmes, as well as the ability to use database and CRM systems.
• Strong and flexible work ethic.
• Self‑motivated and tenacious.
• An appetite for learning and their own development.
• Excellent sense of how to prioritise and manage the workload.
• Ability to understand complete processes.
• Intermediate to advanced Excel skills and comfort working with pivot tables and formulas.
• Investment team or Tax Product experience would be beneficial.

Essential Qualifications & Requirements

• Experience in a professional services environment, preferably Financial Services.
• Knowledge of investment platforms would also be helpful in the role.
• Have a continuity / business progression focus.
• Hold, or be willing to work towards, a relevant industry qualification (e.g., CF1).

We reserve the right to close the vacancy early, should we receive sufficient applications.

Blackfinch is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences. A copy of our Equal Opportunities Policy is available upon request.

About Us

Blackfinch Group is an award‑winning investment specialist. Built on over 20 years of investment track record, the name Blackfinch first came into being on the anniversary of Darwin’s birth, 12th February 2013. A trusted provider, we work in partnership with advisers. Our businesses cover tax‑efficient solutions, early‑stage investing, managed portfolio services, property financing and renewable energy. We’re proud to be entrusted with over £950 million in assets under management.