Interaction Designer

Graphicsunlimited; Newcastle upon Tyne; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

A government digital organization is seeking an Interaction Designer to create accessible digital solutions used by millions. This role involves collaborating with a multidisciplinary team and employing evidence-based design practices. The position offers a competitive salary up to £46,547, hybrid working conditions, and excellent professional development opportunities. Key qualifications include experience in prototyping, clear communication, and commitment to inclusive design practices.

Benefits

28.97% employer pension contributions

Flexible working hours

Generous leave package starting at 26 days

Time off volunteering

Professional development and coaching

Qualifications

• Collaborate with others to design evidence-based solutions.
• Experience with various prototyping tools and techniques.
• Ability to present design work confidently and listen to feedback.
• Track record of designing with accessibility in mind.
• Engage others throughout the design process for shared understanding.

Responsibilities

• Design simple, accessible solutions used by millions.
• Work closely with teams to create user-focused experiences.
• Create prototypes, test ideas, and ensure accessibility.
• Contribute to the Interaction Design community within DWP.

Skills

Evidence-Based Design

Prototyping Expertise

Clear Communication & Collaboration

Accessibility & Inclusive Design

Open Working & Engagement

Job description

Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

As an Interaction Designer at DWP Digital, you'll design simple, accessible solutions used by millions every day, working closely with researchers, developers, and other design experts. You'll turn insights into prototypes, champion inclusion, and collaborate openly to create consistent, user‑focused experiences. If you're passionate about design that matters and want room to grow, this is the place for you.

DWP. Digital with Purpose.

We are looking for an Interaction Designer to join our community of tech experts in DWP Digital.

We're using fresh ideas and leading‑edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Evidence-Based Design – You can work collaboratively with others to design solutions based on evidence, identifying gaps in knowledge and ensuring user needs are met.


• Prototyping Expertise – You have experience using a variety of prototyping tools and techniques to explore and validate design concepts.


• Clear Communication & Collaboration – You can present your work confidently, explain design decisions in a way that is easy to understand, and actively listen to feedback from stakeholders and team members.


• Accessibility & Inclusive Design – You have a proven track record of designing with accessibility in mind, demonstrating familiarity with WCAG 2.2 guidelines and consistently meeting AA standards.


• Open Working & Engagement – You work in the open, engaging others throughout the design process to build shared understanding and transparency.

You and your role

We're looking for Interaction Designers to help create services that are simple, fast, and accessible for everyone. At DWP Digital, you'll use your skills to make a real difference, designing solutions that support millions of people every day. You'll work as part of a multi‑disciplinary team alongside other user‑centred design professionals, committed to delivering the best possible outcomes for all our users. In this role, you'll use research and analytics to understand user needs and design solutions that meet them. You'll create prototypes, test ideas, and design with accessibility and inclusion at the heart of everything you do. Collaboration is key; you'll work openly with your team, share knowledge, and make sure your designs are consistent with the GOV.UK Design System. You'll also contribute to the wider Interaction Design community within DWP and across government, helping to set standards and share best practice. We offer a highly supportive environment with plenty of opportunities to grow your skills and learn new ones.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model – you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi‑time. You'll also get all the usual public holidays. We have a broad benefits package built around your work‑life balance which includes:

• Flexible working including flexible hours and flex‑friendly policies


• Time off volunteering and charitable giving


• Bring your authentic self to work with 'I Can Be Me' in DWP


• Discounts and savings on shopping, fun days out and more


• Interest‑free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference


• Sports and social activities


• Professional development, coaching, mentoring and career progression opportunities

And We Have An Award‑winning Environment And Culture

• DWP recognized as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards


• Diverse and Inclusive Leadership at Digital Leaders Awards


• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025


• Recognised as one of the Best Public Sector Employers at 2025 Women In Digital Awards

Process

• Apply: complete your application on Civil Service Jobs. There will be full instructions when you click through.


• Interview: a single stage interview online

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For more information and to start your application.