Insurance Sales & Service Specialist

Arthur J. Gallagher & Co. (AJG); Stretford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global leader in insurance is seeking customer-oriented individuals for their Stretford office. This position focuses on creating insurance quotes, handling customer inquiries, and providing exceptional service without requiring prior insurance experience, as comprehensive training is offered. Ideal candidates should possess strong communication skills and customer service abilities, ensuring clients receive the best solutions that meet their needs. Competitive salaries and extensive benefits are included.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan or Private medical insurance

Volunteering days

Employee Stock Purchase plan

Discounted gym membership

Qualifications

• Ability to explain complex terms in simple language.
• Attention to detail for documentation review.
• Empathy and calmness when dealing with customers.

Responsibilities

• Create insurance quotes and renewals over the phone.
• Upsell or cross-sell products based on customer needs.
• Make and answer customer calls to gather information.

Skills

Ability to explain complex language in simple terms

Attention to detail

Empathy

Customer service skills

Computer literate

Education

GCSEs or equivalent including English and Maths

Job description

A global leader in insurance is seeking customer-oriented individuals for their Stretford office. This position focuses on creating insurance quotes, handling customer inquiries, and providing exceptional service without requiring prior insurance experience, as comprehensive training is offered. Ideal candidates should possess strong communication skills and customer service abilities, ensuring clients receive the best solutions that meet their needs. Competitive salaries and extensive benefits are included.