Insurance Claims Handler

Aon Hewitt; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global insurance broker is seeking an Insurance Claims Handler to join its Leicester team. The role involves processing claims and premiums, resolving queries, and ensuring effective credit control. Successful candidates will possess strong analytical and problem-solving skills, as well as proficiency in Microsoft Office. Aon offers a comprehensive benefits package and promotes a culture of inclusion and continuous learning. This is an exceptional opportunity to grow within a well-established company that values its workforce.

Benefits

Comprehensive benefits package

Private healthcare

Global Wellbeing Days

Qualifications

• Insurance background or previous office experience in the financial sector required.
• Excellent analytical and problem-solving skills are a must.
• Good knowledge of Microsoft Office, especially Excel and Word, is necessary.

Responsibilities

• Processing and submitting claims and premiums.
• Proactively resolve coverage and accounting queries.
• Manage overdue balances and perform credit control.
• Liaise closely with key stakeholders for client service.

Skills

Analytical skills

Problem-solving skills

Microsoft Office knowledge

Teamwork

Communication skills

Job description

Insurance Claims Handler

Are you looking for a new challenge with the opportunity to build a successful career with one of the largest insurance brokers in the world?

If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established and dynamic team servicing clients from around the globe, where you’ll play a key role in supporting a diverse portfolio of clients.

The role will primarily be claims based, focussing on ‘Binders’ with a wide scope to learn more about Reinsurance Excess of Loss and Facultative business as your career develops.

The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Your main responsibilities will include:

• Processing and submitting Claims / Premiums to both London and company markets.
• Query Resolution: Proactively resolve coverage and accounting-related queries, ensuring there are no delays in current or future transactions.
• Pro-active credit control: Manage overdue balances by taking appropriate action to obtain agreement and settlement.
• Cross‑Team collaboration: Liaise closely with key stakeholders to achieve seamless client service and account management.

Full training will be provided and, as you develop your career, you’ll be fully supported to take ownership of your own portfolio of clients and engage with a network of contacts to deliver an unrivalled client service on a global scale.

How this opportunity is different

This is a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.

Skills and experience that will lead to success

We’re looking for someone with an insurance background or previous office experience in the financial sector with the following skills:

• Excellent analytical and problem‑solving skills.
• Good knowledge of Microsoft Office including Outlook, Excel and Word.
• Good ability to work under your own initiative and as part of a team.
• Good communication skills, both written and oral.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.