Insurance & Claims Administrator — Detail‑Oriented, Hybrid

Associated British Ports; Ipswich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading ports operator is seeking a Group Insurance and Claims Administrator to support the claims function efficiently. The candidate will provide administrative support, manage claims, and collaborate with internal teams. Strong organizational skills and proficiency in Microsoft Office are essential. This full-time position offers a competitive salary and benefits package, including private healthcare and hybrid work opportunities.

Benefits

Contributory pension starting from 3% contribution with 5% company match

Private healthcare

Employee Assistance Program

Discounts and cashback offers from retailers

Qualifications

• Strong administrative experience is essential.
• Comfortable taking ownership of tasks and working independently.
• Driving licence is ideal but not mandatory.

Responsibilities

• Provide administrative support to the Insurance and Claims team.
• Issue acknowledgment emails to stakeholders.
• Enter First Notification of Loss (FNOL) claims into the system.
• Update spreadsheets and chase outstanding documentation.

Skills

Organisational skills

Communication skills

Proficiency in Microsoft Office

Attention to detail

Education

GCSE Level 4 or above in Maths and English

Job description

A leading ports operator is seeking a Group Insurance and Claims Administrator to support the claims function efficiently. The candidate will provide administrative support, manage claims, and collaborate with internal teams. Strong organizational skills and proficiency in Microsoft Office are essential. This full-time position offers a competitive salary and benefits package, including private healthcare and hybrid work opportunities.