Inside Sales Account Manager

Skillsoft Ireland Limited; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading online learning provider in the United Kingdom seeks a motivated SMB & Nurture Account Executive to drive revenue growth and customer engagement. This role involves managing existing customers and generating new opportunities through effective digital outreach. The ideal candidate will have 3-5 years in sales, strong experience with CRM tools, and a track record of exceeding targets. Join us to help democratize learning and unleash potential for organizations and individuals.

Qualifications

• 3 - 5 years of experience in a high-volume, transactional, or SMB sales environment.
• Proven track record of meeting or exceeding revenue targets.
• High responsiveness, ownership, and follow-through.

Responsibilities

• Drive high-velocity revenue across SMB customers and dormant enterprise accounts.
• Execute a digital-first engagement model to build rapport and understand customer needs.
• Maintain accuracy with order processing, payments, and course registrations.

Skills

Revenue Growth & Pipeline Development

Customer Engagement & Retention

Strong organisational discipline

Proficiency with Salesforce

Digital engagement confidence

Tools

Salesforce

CRM

LinkedIn Sales Navigator

Job description

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be amazing. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Global Knowledge Skillsoft is expanding its high velocity sales impact across SMB and dormant enterprise segments and is seeking a driven, customer-focused SMB & Nurture Account Executive to accelerate growth. This digital-led, high-volume sales role is responsible for managing a broad portfolio of small existing customers, inactive enterprise accounts, and low-complexity net-new opportunities. You will drive reactivation, retention, and pipeline creation while serving as the primary interface for ILT (Instructor-Led Training) solutions. This role requires strong organisation, responsiveness, and a disciplined outreach cadence to maximize engagement and revenue across your account base.

Key Responsibilities:

• Revenue Growth & Pipeline Development: Drive high-velocity revenue across SMB customers and dormant enterprise accounts through structured outreach, targeted nurture, and consistent inbound/outbound engagement. Meet and exceed pipeline and quota targets across net-new, reactivation, and upsell opportunities.
• Customer Engagement & Retention: Execute a digital-first engagement model (email, phone, LinkedIn, automated plays) to quickly build rapport, understand customer needs, and recommend ILT training programs and learning pathways.
• Operational Excellence: Maintain exceptional accuracy with order processing, payments, and course registrations. Demonstrate ownership in managing enquiries, follow-ups, and cross-functional collaboration with T&D AEs, CSMs, Operations, and Finance.
• Sales Motion Alignment: Operate within a short-cycle, high-velocity sales motion focused on reactivation, retention, and small-ticket net-new opportunities. Maintain disciplined cadence, strong responsiveness, and consistent pipeline activity.
• Tools & Systems Utilization: Use CRM, Sales Intel, LinkedIn Sales Navigator, Spend Reports, and automated Sales Plays to support forecasting, pipeline management, and activity accuracy.

Skills & Qualifications Required:

• 3 - 5 years of experience in a high-volume, transactional, or SMB sales environment
• Proven track record of meeting or exceeding revenue targets
• Strong organisational discipline and ability to manage large account volumes
• Proficiency with Salesforce or similar CRM platforms
• Ability to assess customer challenges and position ILT solutions effectively
• Confidence engaging customers digitally and by phone
• High responsiveness, ownership, and follow-through

Preferred Experience:

• Background in IT training, SaaS, digital learning, or education solutions
• Experience with inbound-led and reactivation focused sales motions

Our Values

We are passionately committed to leadership, learning, and success. We embrace every opportunity to serve our customers and each other as: one team, open and respectful, curious, and agile.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award‑winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com .

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

About Skillsoft

Skillsoft (NYSE: SKIL) delivers transformative learning experiences that propel organizations and people to grow together. The Company partners with enterprise organizations and serves a global community of learners to prepare today’s employees for tomorrow’s economy. With Skillsoft, customers gain access to blended, multimodal learning experiences that do more than build skills, they grow a more capable, adaptive, and engaged workforce. Through a portfolio of best‑in‑class content, a platform that is personalized and connected to customer needs, world‑class tech and a broad ecosystem of partners, Skillsoft drives continuous growth and performance for employees and their organizations by overcoming critical skill gaps and unlocking human potential. Learn more at www.skillsoft.com