IMPORT operations Coordinator

Airport Placements; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A logistics recruitment agency is seeking an experienced Import Operations professional in the UK to manage the end-to-end import process. The role requires a strong background in import operations, customs clearance, and an understanding of systems such as CNS and Destin8. The successful candidate will ensure compliance, accuracy, and exceptional service while managing multiple tasks under tight deadlines. The position offers competitive compensation and the opportunity to contribute to a crucial aspect of logistics operations.

Qualifications

• Previous experience in import operations and customs clearance.
• Familiarity with CNS and Destin8 systems.
• Ability to manage multiple tasks effectively.

Responsibilities

• Manage import process from pre-alert to release.
• Send invoices to UK importers before shipment arrival.
• Verify and approve purchase invoices.

Skills

Import operations experience

Knowledge of customs clearance processes

Attention to detail

Communication skills

Organizational skills

Proficiency in Microsoft Office

Ability to work under pressure

Tools

CNS

Destin8

Topaz system

Freight forwarding systems

Job description

We are seeking an experienced Import Operations professional to manage the end-to-end import process, ensuring compliance, accuracy, and efficiency. You will work closely with carriers, hauliers, and customers to deliver exceptional service and maintain profitability.

Key Responsibilities

• Manage the import process from pre-alert to release using the in-house Topaz system
• Send invoices to UK importers prior to shipment arrival, ensuring correct tariff application
• Enter cost estimates on all jobs within the correct accounting month
• Verify purchase invoices upon receipt; approve accurate invoices for payment and dispute discrepancies
• Close files after confirming all charges/costs and achieving maximum profitability
• Answer telephone calls promptly and professionally
• Obtain carrier exchange rates and update the system accordingly
• Book deliveries with hauliers and monitor any port health holds where applicable
• Manage email communications with customers, hauliers, and warehouses
• Handle releases on CNS and Destin8 systems as required
• Ensure clearance instructions are passed to the clearance team in a timely manner

Skills & Experience

• Previous experience in import operations and familiarity with customs clearance processes
• Knowledge of CNS, Destin8, and freight forwarding systems
• Strong attention to detail and ability to manage multiple tasks
• Excellent communication and organizational skills
• Proficiency in Microsoft Office
• Ability to work under pressure and meet deadlines

For more details and information please contact Michelle Ings, HRGO recruitment 01708 220023 or email [e-mail]