Import Coordinator

HR GO Driving; Rochester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics company in Rochester is seeking an experienced Import Coordinator to manage the customs clearance process end-to-end. The role requires a proactive individual with a strong background in imports and customs software. Responsibilities include maintaining accurate documentation, communicating with authorities, and managing multiple tasks in a fast-paced environment. This is an exciting opportunity to contribute to a growing team and advance your career in logistics.

Qualifications

• Proven experience working within imports and using CDS customs software.
• Good knowledge of customs procedures, Incoterms, tariff classifications and trade compliance.
• Well organised, proactive and able to prioritise workload in a fast‑paced environment.

Responsibilities

• Submit customs entries efficiently and accurately using CDS.
• Review and maintain import documentation ensuring full compliance with HMRC.
• Manage both personal and shared inboxes, responding to queries in a timely manner.

Skills

Experience with imports

Knowledge of customs procedures

Strong coordination skills

Ability to manage multiple tasks

Tools

CDS customs software

ASM

IPAFFS

Job description

Overview

HR GO are recruiting for an experienced Import Coordinator to join a local based company in Medway. We're looking for someone enthusiastic and flexible, who thrives in a close‑knit team environment and wants to grow with the team.

Role overview: As an Import Coordinator, you will manage the end‑to‑end customs clearance process for shipments, ensuring documentation is accurate and compliant and that customers and hauliers are kept updated. This is a great opportunity to join a business where your contribution is visible and your role can evolve as we expand.

Responsibilities

• Submit customs entries efficiently and accurately using CDS.
• Review and maintain import documentation (commercial invoices, packing lists, phytosanitary and POAO certificates), ensuring full compliance with HMRC requirements.
• Manage both personal and shared inboxes, tracking and responding to queries in a timely manner.
• Communicate clearly with Government authorities and third parties to resolve any issues.
• Track shipments and update customers and hauliers on progress and status.
• Act as a key point of contact for customer queries and status updates.
• Keep internal trackers and records accurate and up to date.
• Liaise with hauliers, customs agents, suppliers and the internal team to resolve delays or compliance issues.

Requirements

• Proven experience working within imports and using CDS customs software.
• Good knowledge of customs procedures, Incoterms, tariff classifications and trade compliance.
• Well organised, proactive and able to prioritise workload in a fast‑paced environment.
• Strong coordination skills, with the ability to manage multiple tasks and shipments throughout the day.
• Experience using ASM and/or IPAFFS is an advantage, but not essential.

Hours

Hours: Sunday-Thursday, 08:00-17:00 (1‑hour unpaid lunch)

With a weekday rotation of 09:00-18:00 and 07:00-16:00 as required

How to apply

Please submit your CV and a brief note outlining your relevant import/customs experience and availability. Applications will be reviewed as they are received.