Implementation Manager

Corpay, Inc.; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial technology company in London seeks an experienced Implementation Manager to lead the onboarding of UK clients across AP automation and corporate card solutions. You will manage the full implementation lifecycle, ensuring timely delivery and client satisfaction. The ideal candidate has over 5 years in relevant roles and a strong understanding of accounts payable processes.

Benefits

25 days annual leave + 8 bank holidays

Employee contribution matched

Access to online courses

Volunteering days

Qualifications

• 5+ years in implementation, solution engineering, technical pre-sales, or customer onboarding roles.
• Experience working with accounts payable and ERP systems.
• Background in AP Automation preferred.

Responsibilities

• Manage the full implementation lifecycle from contract signature to go-live.
• Oversee onboarding timelines across multiple client stakeholders.
• Act as point-of-contact for clients during implementation.

Skills

Project management

Client engagement

Communication capabilities

AP processes understanding

Education

Bachelor’s degree in Business, Computer Science, Engineering, or related field

Job description

**Share pages with your social network** * (twitter) guest\_id, k, \_twitter\_sess, original\_referer* (facebook) datr, lu* (g+1) PREF, SID, HSID, SSID* **TribePad** - this allows you to login to our social recruitment management platform* **trackerToken-4** - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.* **visitToken-4** - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.* **youWantTheCookie*** remember your preferences (such as language);* monitor the general performance of our visitors’ experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;* store essential information to allow you to register and/or login to our site;* allow you to share any of our website’s pages with your social networks - but only if you explicitly choose to.**Google Analytics** Description Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.**Google features for generating maps and CAPTCHA images** Implementation Manager page is loaded## Implementation Managerlocations: London Vincent Square - International Fleettime type: Full timeposted on: Posted Todayjob requisition id: R07293# # **Your role**Corpay is currently looking to hire an Implementation Manager within our Corporate Complete division. This role will lead the onboarding and successful implementation of UK clients across our AP automation, FX, and corporate card solutions. You will oversee the full delivery of client onboarding projects, working closely with Sales, Product, and Customer Success to ensure seamless integration of our products into client systems and processes. In this role, you will drive operational excellence, optimize delivery timelines, and align cross-functional teams around shared delivery goals. You will report directly to the VP Product Corpay Complete and collaborate regularly with internal and external stakeholders.# # **What you'll be doing**This is a role, requiring regular presence at client sites and participation in regional team meetings. Corpay will set you up for success by providing:• Assigned workspace in the office • Company-issued equipmentClient Onboarding & Delivery Execution:* Manage the full implementation lifecycle from contract signature to go-live* Oversee complex onboarding timelines (typically 6–12 weeks) across multiple client stakeholders* Coordinate with clients’ finance/IT teams on product setup, integrations, and operational alignmentProcess & Documentation:* Refine onboarding processes and delivery playbooks* Produce and maintain documentation, including onboarding forms and product guidesTeam & Cross-Functional Collaboration**:*** Collaborate with US onboarding teams to absorb best practices and train internal UK delivery staff* Partner with Product, Engineering, and Sales to support pre-sales scoping and solution deliveryClient Engagement & Support:* Act as point-of-contact for clients during implementation.* Provide ongoing post-onboarding support and ensure client satisfaction and delivery on time and budget**Qualifications & Skills*** Bachelor’s degree in Business, Computer Science, Engineering, or a related field* 5+ years in implementation, solution engineering, technical pre-sales or customer onboarding roles, with ERP/SaaS/Finance systems* Experience working with accounts payable and working on ERP systems is a must* AP Automation is preferred* Has been in a high growth business such as a scale up or growth business unit* Proven track record of implementations across Mid-Cap and Enterprise customers and software solutionsSkills:* Deep understanding of AP processes, and ERP/API integrations* Building operational processes from the ground up* Payments (card, BACS, FP, FX) experience desirable but not essential* Able to converse with Account Payable (finance) customers and understand their business needs.* Strong project management, client engagement, and communication capabilities* Metrics-driven leadership style, with deep familiarity in project and pipeline management* Resourceful, results-oriented, and able to achieve high returns with minimal resources**Benefits & Perks*** 25 days per annum + 8 bank holidays* Option to buy or sell up to 5 days annually during the benefits enrollment window* Employee contribution of 3% matched with 5% from Corpay* Provided by Vitality with no excess (Corpay covers £250 excess)* Access to flexible discounts, supermarket savings, and more* Complimentary access to thousands of online courses* Volunteering days and engagement in fun company-wide contests and initiatives* **Impact:** Play a pivotal role in launching and scaling a ground breaking corporate payments solution that will transform the way medium and large businesses manage their expenses.* **Global Reach:** Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide.* **Culture:** Join a passionate, collaborative, and inclusive team that values your contributions.* **Rewards:** Competitive compensation package, including equity, health benefits, and more.* **Growth:** Opportunities for professional development and career advancement in a fast-growing company.**Our Values:** CORPAY’s culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:* **Innovation:** Figure out a better way.* **Execution:** Get it done quickly.* **Integrity:** Do the right thing.* **People:** We make the difference.* **Collaboration:** Accomplish more together.These values guide all our employees and are infused in all aspects of our company. We are, as a team, united through these shared values and our mission to provide “a better way to pay.”#LI-LM1 #INDPRO-INT#LI-Corpay# # **About Corpay**Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.**Notice to Agency and Search Firm Representatives:** Corpay **will not** accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay