Impactful Part-Time Library Experience Advisor

Hull Limited.; Hull and East Yorkshire; On-site; GBP 26,000 - 29,000; Part time

Job summary

A prominent educational institution in Hull is seeking a part-time Customer Experience Advisor to enhance the customer service experience within the library. Your role will involve assisting users, conducting tours, and managing administrative duties to improve user engagement. The ideal candidate will possess excellent communication skills, be customer-oriented, and have the ability to work flexibly in a fast-paced environment. This position offers competitive pay and the chance to contribute to a vibrant academic community.

Qualifications

• Excellent communication skills for interacting with library users.
• Ability to work flexibly on various customer-facing tasks.
• Experience in providing customer service in a busy environment.

Responsibilities

• Handle customer inquiries and explain library services.
• Provide proactive support to library users.
• Conduct tours and presentations within the library.
• Administer borrowing and returning of printed materials.

Skills

Communication skills

Customer service orientation

Flexibility

IT skills

Teamwork

Job description

A prominent educational institution in Hull is seeking a part-time Customer Experience Advisor to enhance the customer service experience within the library. Your role will involve assisting users, conducting tours, and managing administrative duties to improve user engagement. The ideal candidate will possess excellent communication skills, be customer-oriented, and have the ability to work flexibly in a fast-paced environment. This position offers competitive pay and the chance to contribute to a vibrant academic community.