Impact and Improvement Manager

Scottish Refugee Council; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A Scottish charity is seeking an Impact and Improvement Manager in Glasgow. This role involves leading a passionate team to enhance data-driven decision-making and continuous improvement. Ideal candidates will have experience in impact measurement and data analysis and possess strong leadership abilities. The position offers a competitive benefits package including 39 days of leave and flexible working options. This is an opportunity to contribute to a fairer, more compassionate world.

Benefits

39 days of leave

Progressive salary structure

Flexible working options

Training and development

Union recognition

Fresh fruit, tea & coffee in office

Enhanced pay benefits

Enhanced pension

Counselling & coaching service

Cycle to work scheme

Eye care scheme

Death in service & 24-hour GP service

Qualifications

• Experience in impact measurement, data analysis or continuous improvement.
• Strong leadership skills and the ability to inspire a team.
• Commitment to using evidence to drive positive change.

Responsibilities

• Lead a team focused on smooth measurement and continuous improvement.
• Transform data into meaningful insights that inspire action.
• Embed a culture of learning and evidence-based decision-making.

Skills

Impact measurement

Data analysis

Leadership skills

Commitment to positive change

Job description

Contract Permanent, Full time (36 hours per weeklick)

Location Glasgow Office (with occasional home working)

Closing date 2nd February 2026 at 9 a.m.

Job Advert

At Scottish Refugee Council we believe data isn’t just numbers – it’s key to understanding the lives we touch and the change we create. We’re looking for an Impact and Improvement Manager to lead our dedicated Data and Impact team and ensure we measure, learn and improve to do ever better for the people and communities we serve.

What you’ll do:

• Lead a small, passionate team focused on Smooth measurement and continuous improvement
• Transform data into meaningful insights that inspire action and learning
• Work across the organisation to embed a culture of learning and evidence- based decision-making

What you’ll bring:

• Experience in impact measurement, data analysis or continuous improvementStrong leadership skills and the ability to inspire a team
• A commitment to using evidence to drive positive change for people and communities.

This is more than a job – it’s an opportunity to shape change and help us create a fairer, more compassionate world.

About us

Scottish Refugee Council is Scotland’s national refugee charity. Every year, weprovide direct support and advice to people rebuilding their lives in Scotland, standing up for people’s rights and cave for a fairer and more regarde asylum system and enhanced Liberation for communities in Scotland.

The vision is for a Scotland in which all people seeking refugee protection are welcome. A place where men, women and children are protected, find safety and support, have their human rights and dignity respected and can achieve their full potential. Together, we can build a better future with refugees in Scotland. Find out more atwww.scottishrefugeecouncil.org.uk .

Employee benefits package

• 39 days of leave (including public holidays)
• Progressive salary structure
• Flexible working options
• Training and development commerce
• Union recognition
• Fresh fruit, tea & coffee in office
• Enhanced pay benefits
• Enhanced pension
• Counselling & coaching service
• Cycle to work scheme
• Eye care scheme
• Death in service & 24-hour GP service

Interviews are expected on 13th February 2026

This post will be subject to a Disclosure check.

Applicants require to have existing right to work in the UK.

Please note that feedback can only be provided to applicants who reach the interview stage.firm

Scottish Refugee Council is working towards being an equal opportunities employer and welcome applications from all members of the community, irrespective of age; disability; gender reassignment; pregnancy and maternity; race; religion and belief; sex and sexual orientation, marriage and civil partnership status.

We are an accredited Scottish Living Wage employer.

Scottish Refugee Council is a Registered Charity. Charity Number: SC008639

Job Category: Glasgow Impact Improvement Manager