Hybrid Pensions Admin Apprentice Level 3 - Leeds

WTW group; Leeds; Hybrid; GBP 18,000 - 25,000; Full time

Job summary

A leading global benefits service provider is seeking an apprentice to work in customer support for pension administration. The role offers opportunities to communicate with clients and resolve inquiries while completing a two-year apprenticeship. Candidates should have GCSEs in Maths and English and be eager to learn and progress within the team. Hybrid working options are available, combining home and office work.

Qualifications

• Focus on quality and customer service.
• Able to work accurately when things get busy.
• Computer literate.

Responsibilities

• Communicate with and support clients and pension scheme members.
• Provide a professional customer experience.
• Handle queries and escalate complex issues.

Skills

Customer service orientation

Team player

Communication skills

Attention to detail

Eager to learn

Education

GCSE Maths and English Language at Grade 9-4/Grade C or above

Job description

A leading global benefits service provider is seeking an apprentice to work in customer support for pension administration. The role offers opportunities to communicate with clients and resolve inquiries while completing a two-year apprenticeship. Candidates should have GCSEs in Maths and English and be eager to learn and progress within the team. Hybrid working options are available, combining home and office work.