Hybrid Home Ownership Specialist (Norwich)

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Postwick; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A leading housing organization is seeking two Home Ownership Specialists in Norwich. Successful candidates will manage home ownership processes and provide a high-quality, customer-focused service. Experience in housing or property management is essential. The roles offer a salary between £32,022 and £37,104 per annum and are hybrid with a fixed-term contract until January 2027 and a permanent position. Candidates should demonstrate strong customer service skills and a track record in leasehold management.

Qualifications

• Experience in housing or property management is essential.
• Strong track record in delivering high-quality service.
• Proficiency in handling leasehold management.

Responsibilities

• Manage home ownership processes for homeowners and leaseholders.
• Ensure a compliant, customer-focused service.
• Work closely with internal colleagues and external stakeholders.

Skills

Customer service

Communication skills

Adaptability

Strategic mindset

Education

GCSE Maths and English Grade C or equivalent

Tools

MS Office

Job description

A leading housing organization is seeking two Home Ownership Specialists in Norwich. Successful candidates will manage home ownership processes and provide a high-quality, customer-focused service. Experience in housing or property management is essential. The roles offer a salary between £32,022 and £37,104 per annum and are hybrid with a fixed-term contract until January 2027 and a permanent position. Candidates should demonstrate strong customer service skills and a track record in leasehold management.