Hybrid Conduct QA Lead — Quality & Investigations

Lloyds Bank plc; City of Edinburgh; Hybrid; GBP 83,000 - 99,000; Full time

Job summary

A leading banking institution in Edinburgh is seeking a Quality Assurance Lead to oversee conduct investigations and implement quality control strategies. The ideal candidate will have a strong background in conduct risk, data analysis, and team development. Responsibilities include leading investigations, providing insights on quality control activities, and fostering a culture of improvement. This role offers a competitive salary and flexible working options.

Benefits

Generous pension contribution

Annual performance-related bonus

30 days’ holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• Comprehensive understanding of conduct risk and related regulations.
• Skilled in developing quality control frameworks.
• Proven ability to lead and motivate diverse teams.

Responsibilities

• Lead the design and implementation of Conduct Quality Control strategy.
• Oversee the quality of conduct-related investigations.
• Champion continuous improvement initiatives.

Skills

Conduct Risk & Investigations

Data Analysis

Leadership

Stakeholder Engagement

Communication

Continuous Improvement

Job description

A leading banking institution in Edinburgh is seeking a Quality Assurance Lead to oversee conduct investigations and implement quality control strategies. The ideal candidate will have a strong background in conduct risk, data analysis, and team development. Responsibilities include leading investigations, providing insights on quality control activities, and fostering a culture of improvement. This role offers a competitive salary and flexible working options.