Hybrid B2B Customer Success Associate

Vodafone Limited; Belfast; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

A leading telecommunications company in Belfast seeks a Customer Success Advisor to support business customer management and drive revenue opportunities. This entry-level role is ideal for candidates looking to begin a professional sales career. Strong communication skills and a passion for technology are required. The role offers hybrid work flexibility along with competitive pay and various personal benefits, contributing to a dynamic work environment focused on growth and inclusion.

Benefits

Competitive salary

Up to 28 days off plus bank holidays

Paid time for charity work

Career development tools

Qualifications

• Entry-level role with potential for career growth.
• Strong interpersonal and communication skills are essential.
• Drive and hunger to achieve KPIs.

Responsibilities

• Support account management of the VodafoneThree Business customer base.
• Manage Inbound and Outbound customer calls.
• Drive NPS improvement through customer experience.

Skills

Interpersonal skills

Communication skills

Passion for technology

Organizational skills

Job description

A leading telecommunications company in Belfast seeks a Customer Success Advisor to support business customer management and drive revenue opportunities. This entry-level role is ideal for candidates looking to begin a professional sales career. Strong communication skills and a passion for technology are required. The role offers hybrid work flexibility along with competitive pay and various personal benefits, contributing to a dynamic work environment focused on growth and inclusion.