Hybrid 3rd‑Line IT Support Engineer

Courtiers Group; Witney; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A financial services firm is seeking an IT Support Specialist based in Witney, with a weekly presence in Henley to provide second and third line support. Responsibilities include resolving internal IT queries, liaising with third-party suppliers, and contributing to IT plans and enhancements. Ideal candidates will have experience in cloud environments like Microsoft Cloud and possess strong interpersonal skills. Occasional weekend support may be required.

Responsibilities

• Provide second & third line response to internal IT queries and incidents.
• Install and configure computer hardware, software, systems, networks.
• Identify areas for service improvement.

Skills

Second & third line support

Experience with Microsoft Cloud and Azure

Excellent verbal communication

Installing and configuring hardware

Problem-solving

Job description

A financial services firm is seeking an IT Support Specialist based in Witney, with a weekly presence in Henley to provide second and third line support. Responsibilities include resolving internal IT queries, liaising with third-party suppliers, and contributing to IT plans and enhancements. Ideal candidates will have experience in cloud environments like Microsoft Cloud and possess strong interpersonal skills. Occasional weekend support may be required.