HVAC Technical Support Pro | VRFs & Chillers

Carrier Corp; Walsall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global HVAC solutions provider in Walsall is seeking a HVAC Technical Support Advisor to deliver high-quality technical support to internal and external customers. This role involves managing technical calls and emails, preparing reports, and providing training. Ideal candidates will hold an F-gas certificate, have experience with HVAC products, and possess strong communication and computer skills. Benefits include stable working hours, life insurance, and a pension scheme.

Benefits

25 days of holidays

Life insurance

Pension scheme

Stable working hours

Qualifications

• Previous experience with HVAC Products (VRFs, chillers, split systems).
• F-gas certificate required.
• UK driving license mandatory.

Responsibilities

• Deal with technical calls from external and internal customers.
• Prepare detailed customer reports.
• Provide training for apprentices.

Skills

Experience with HVAC Products

F-gas certificate

Very good communication skills

Computer skills including Microsoft 360 & Outlook

Education

Guilds or NC in Refrigeration

Job description

A leading global HVAC solutions provider in Walsall is seeking a HVAC Technical Support Advisor to deliver high-quality technical support to internal and external customers. This role involves managing technical calls and emails, preparing reports, and providing training. Ideal candidates will hold an F-gas certificate, have experience with HVAC products, and possess strong communication and computer skills. Benefits include stable working hours, life insurance, and a pension scheme.