Human Resources Advisor

Atlas Facilities Management Limited; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading facilities management company in the UK is seeking an Employee Relations Advisor for their Datchet office. The role involves managing a variety of employee relations cases including disputes and disciplinaries while coaching managers. The ideal candidate has a strong ER background and knowledge of UK employment laws. This position offers competitive benefits and opportunities for professional development within a supportive environment.

Benefits

Wagestream financial wellbeing platform

Cycle to work scheme

Workplace pension scheme

Staff recognition scheme

Qualifications

• Experienced in managing employee relations cases including disputes and disciplinaries.
• Knowledge of UK employment legislation and GDPR.
• Proven track record in a similar ER/HR role.

Responsibilities

• Lead on the management of Employee Relations cases.
• Provide advice to managers on employee relations matters.
• Draft HR-related correspondence on behalf of managers.
• Collaborate with Trade Unions as needed.

Skills

Understanding of the ER function

Excellent written and verbal communication skills

Effective organisational skills

Attention to detail

Ability to work independently

Resilience under pressure

Education

Level 5 CIPD qualifications

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

About The Role

Based at our Head Office in Datchet, Slough, Atlas is looking for an enthusiastic Employee Relations (ER) Advisor to complement our existing team.

As part of the ER Team, you will be responsible for advising on a full spectrum of employee relations cases ranging from absence management to disciplinaries to flexible working requests. You will lead case management discussions, ensuring the professional and fair management of cases, whilst coaching and mentoring managers as advocates of Atlas Values.

The ER Team is an integral part of the business, supporting our operational teams to ensure a professional, fair and consistent approach to our policies and procedures, minimising risk and promoting a positive ER culture within the business.

As part of the wider HR team, this role is key as we continue our journey to deliver a best-in-class HR offering to the business and our employees. No two days are ever the same, but your day-to-day responsibilities will include:

• Leading on the management of all Employee Relations cases, which will vary in complexity, risk and volume.
• Managing a diverse caseload, inclusive of dispute resolutions, disciplinaries, grievances, absence management, retirements, redundancies and any employment litigation claims.
• Providing prompt and comprehensive advice to managers on employee relations matters and collaborating with our legal partners as required.
• Coaching and mentoring line managers on effective approaches to handling issues.
• Ensuring adherence to company procedures, policies, and requirements across the company.
• Gathering pertinent facts for each case to ensure accurate advice.
• Reviewing and advising on case evidence, notes, and procedural correspondence, together with supporting operational teams in meetings and hearings as necessary.
• Drafting HR-related correspondence on behalf of managers.
• Fostering and maintaining strong working relationships with key stakeholders.

• Ensuring the timely progression of all cases through effective tracking, providing weekly and periodic reporting on case statistics and case work updates.
• Collaborating, analysing and reporting on data to identify trends and providing proactive resolutions.
• Supporting the wider HR team with the delivery of leadership initiatives.
• Identifying opportunities for improving policies and procedures.
• Assisting with TUPE transfer processes, both incoming and outgoing.
• Interfacing with Trade Unions.
• Contributing to ad hoc projects as part of the people strategy.

Our ER Advisors report to the HR Manager for support and guidance. We have a variety of internal bespoke systems that you will use together with the standard Microsoft suite of programs (Word, Excel and PowerPoint).

About You

Above all, you embody our values of honesty, compassion, and going the extra mile for our team and clients. Atlas culture is defined by kindness, integrity and action. We’re looking for someone ready to make a difference in a dynamic and supportive environment.

The potential working for a business like this is immense, with unparalleled experience!

We are seeking someone who has:

• Understanding of the ER function and a desire to learn.
• Excellent written and verbal communication skills.
• Effective organisational skills with the ability to manage competing priorities.
• High professional standards, a methodical approach, and attention to detail.
• Ability to work independently and as part of a team.
• Resilience and ability to work under pressure.
• A confident approach.

Required Skills & Experience:

• Proven track record in a similar ER/HR role within a fast-paced, high case volume environment.
• Experience handling the full spectrum of ER cases including disputes, disciplinaries, grievances, appeals, absences, redundancies, early conciliation, and employment tribunals.
• Up-to-date working knowledge of UK employment legislation, including GDPR.
• Excellent stakeholder and change management skills.
• Good analytical and systems skills.
• Full, clean driving licence and own car.

Desirable Skills & Experience:

• Experience in Facilities Management, Cleaning, or Security.
• Trade Union experience.
• Level 5 CIPD qualifications.

About The Company

What makes this job amazing?

• Full learning and support from Atlas.
• Wagestream – our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
• Cycle to work scheme.
• Workplace pension scheme.
• Staff recognition scheme (Stars of Atlas).
• Staff engagement portal.
• The ability to progress your career within Atlas.
• Learning and development led by you: support in areas you like or want to learn more about.
• The opportunity to work amongst people who value and support each other, achieving great results.
• For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.
• Atlas continues to grow at pace which is both exciting and challenging.

*Subject to qualifying parameters.

Who are we?

Atlas is a family of people drawn together by a passion for creating happiness in others.

Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

Our Purpose

To create happiness in ourselves and others

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

Our Values

We are a family

Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.

Sharing makes us stronger

Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.

Own your space

You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.

Be honest. Always.

Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.

Treat clients like our best friends

If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

Start with Wow

And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.

Don’t just talk. Do.

We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.

Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.