HR Manager

Millennium Support Ltd; Wakefield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A supportive services organization is looking for an experienced HR Manager (Operational) to lead their HR function in Wakefield. You will develop the HR team, support managers in making informed decisions, and enhance employee relations and practices across the organization. This hybrid role emphasizes building trust and creating inclusive environments to ensure the best outcomes for all. If you believe HR is crucial in fulfilling lives, we encourage you to apply.

Qualifications

• Proven track record in handling employee relations effectively.
• Experience in coaching and mentoring management teams.
• Ability to create inclusive and supportive work environments.

Responsibilities

• Lead and develop the HR team.
• Support and coach managers to make good people decisions.
• Provide guidance on employee relations.
• Lead people projects to improve experiences.
• Embed inclusive and supportive working practices.

Skills

Strong experience in employee relations

Supportive, coaching approach with managers

Balancing fairness, accountability, and compassion

Improving people practices in real, people-facing environments

Education

CIPD Level 5 or above

Job description

We’re looking for a HR Manager (Operational) to join Millennium.

Our vision is fulfilling lives. That applies to the people we support and the people we employ.

This role exists to help make that real. You’ll lead the day-to-day HR function and work closely with managers across our services, supporting good judgement, fair decisions, and confident leadership. When our people are supported well, the people we support experience better outcomes.

You won’t work behind a desk or hide behind policy. You’ll be present in services, building trust, listening, and helping leaders create inclusive, respectful environments where people can do their best work.

What you’ll do

• Lead and develop the HR team
• Support and coach managers to make good people decisions
• Provide clear, values‑led guidance on employee relations
• Lead people projects that improve consistency, confidence, and experience
• Embed inclusive and supportive ways of working
• Work closely with the Chief People Officer to turn our values into everyday practice

What matters to us

• Strong experience in employee relations
• A supportive, coaching approach with managers
• Confidence balancing fairness, accountability and compassion
• Experience improving people practices in real, people‑facing environments
• CIPD Level 5 or above

The detail

• Hybrid role, with regular time in services (Wakefield)
• Reporting to the Chief People Officer

If you believe HR plays a key role in fulfilling lives, for PWE and PWS, we’d love to hear from you.