HR Business Partner

Chotto Matte; City of London; On-site; GBP 61,000 - 72,000; Full time

Job summary

A renowned hospitality brand in London is seeking an HR Business Partner. The successful candidate will lead HR initiatives and manage the employee lifecycle for their UK operations. With a strong focus on strategic HR and employee engagement, the role requires at least 5 years of experience, including leadership in the hospitality sector. This position offers a dynamic work environment and competitive benefits.

Benefits

Private medical care

Opportunities for professional development

Collaborative work environment

Qualifications

• Minimum of 5 years’ experience in a Business Partner role.
• At least 3 years in a leadership role.
• Experience in the restaurant or hospitality industry is highly desirable.

Responsibilities

• Develop and execute HR strategies aligned with the company's business objectives.
• Manage the full employee lifecycle and oversee recruitment and onboarding.
• Champion employee engagement initiatives and monitor HR metrics.

Skills

Employment law knowledge

People data analysis

Coaching and mentoring

Strong leadership skills

Tools

HRIS systems (e.g., Workday)

Job description

Salary: up to £72,000 + benefits (depending on experience)

Location: London – full-time office and site based, with monthly visits to Manchester

Reporting to: Head of HR (functional); Global MD (operational)

Company Overview

With operations in the USA, Canada, UK and Middle East, Chotto Matte stands as a celebrated destination, acclaimed for its distinctive Nikkei fare, masterfully concocted cocktails and electric atmosphere. We pride ourselves on delivering exceptional dining experiences and providing a positive work environment for our employees. As we continue to grow and expand, we are seeking a highly skilled and experienced HR Business Partner to join our team.

Job Summary

Working closely with the Global Managing Director, the HR Business Partner will be responsible for overseeing all aspects of human resources management for our multisite restaurant business in the UK as well as providing HR support to the head office team in London and other restaurants within the group as required. This includes developing and implementing HR strategies, policies, and programs to attract, retain, and develop top talent. The HR Business Partner will collaborate with senior leadership and department managers to ensure alignment with the company's goals and values.

Core Responsibilities

• Strategic partner – collaborate closely with leaders to shape the people agenda and influence key decisions and plans with sound, people‑focused advice and metrics.
• Trusted advisor – provide expert guidance on people policy and practice, support complex people‑management matters and advise managers with employee relations casework.
• Workforce strategy – support organization and job design, succession planning, and help shape and deliver diversity strategies.

Responsibilities

• In line with the Group HR Strategic framework, develop and execute HR strategies and initiatives that align with the company's overall business objectives in the UK.
• Lead on all HR initiatives to ensure the successful opening of the Manchester operation.
• Manage the full employee lifecycle, including recruitment, onboarding, performance management, career development, and off‑boarding.
• Oversee the implementation and administration of HR policies, procedures, and programs to ensure compliance with applicable laws and regulations.
• Build people‑management capability and help identify skill gaps by providing guidance and support to managers and employees on HR‑related matters, including employee relations, performance issues, and conflict resolution.
• Champion values and culture – develop and implement employee engagement initiatives to promote a positive work culture and improve employee satisfaction, championing inclusion, well‑being and engagement.
• Manage employee compensation and benefits programs, bonus plans, and employee recognition programs.
• Monitor and analyse HR metrics to identify trends and areas for improvement.
• Provide support to the Director of Human Resources on any HR project work or initiatives.
• Stay updated on industry best practices and legal requirements to ensure HR policies and practices are up to date.

Qualifications and Experience

• Minimum of 5 years’ experience in a Business Partner role with at least 3 years in a leadership role.
• Strong generalist knowledge base, in-depth knowledge of employment law and extensive experience managing complex casework.
• Experience with HRIS systems (Workday highly desirable), including supporting implementations and driving adoption.
• Adept at using and presenting people data to inform decisions and evidence impact.
• Skilled in coaching, offering constructive challenge, and delivering pragmatic, empathetic solutions to complex people issues.
• Organised and proactive, strong problem‑solving and decision‑making abilities.
• Experience in the restaurant or hospitality industry is highly desirable.
• Strong leadership and people‑management skills, with the ability to build effective relationships at all levels of the organization.
• Excellent communication (written and verbal) and interpersonal skills.
• Demonstrated ability to develop and implement HR strategies and initiatives that drive business results.

Company Benefits

• Private medical care.
• Opportunities for professional development and growth.
• Collaborative and dynamic work environment.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Human Resources

Industry: Hospitality