Housekeeping Team Member

Warner Leisure Hotels; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel group in the United Kingdom is seeking a Housekeeping Team Member to join their team at a stunning Victorian hotel in North Wales. The role involves ensuring guests enjoy a comfortable stay by maintaining a clean environment and supporting the housekeeping department. Ideal candidates should be people-oriented and willing to learn about customer service. Benefits include live-in options and discounts across various leisure facilities.

Benefits

Free use of gym and leisure facilities

Discounted food onsite

20% discount for family and friends

Career development opportunities

Qualifications

• A people person who prioritizes the guest journey.
• Willingness to enhance customer service knowledge.
• Cares about team support and collaboration.

Responsibilities

• Assist in the smooth running of the housekeeping department.
• Ensure guests enjoy a well-kept room.
• Support Housekeeping Manager and Team Leaders.

Skills

Customer service

Teamwork

Willingness to learn

Job description

Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238-bedroom hotel with a superb range of leisure facilities and numerous daily activities.

Hourly rate: Up to £12.21 per hour dependent on age

We have a fantastic opportunity автоматически for a Housekeeping Team Member to join us atWarner Hotels.

The benefits of working with us.

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]