Housekeeping Porter - Housekeeping - Jumeirah Carlton Tower

Jumeirah Group; City of London; On-site; GBP 22,000 - 28,000; Part time

Job summary

A luxury hotel brand is seeking a Housekeeping Porter to maintain cleanliness and organization in guest areas, support guest requests, and manage supplies. Ideal candidates will possess problem-solving skills, customer service experience, and a keen attention to detail. This entry-level position offers competitive salary and numerous benefits, including discounts and wellness programs.

Benefits

Competitive salary + excellent service charge

Extra holiday for significant birthdays

Life insurance

F&B and spa treatment discount

Meals on duty

Wellness benefits

Ongoing training and development

Employee assistance programs

Qualifications

• Strong organizational skills.
• Ability to work in a fast-paced environment.
• Attention to detail.

Responsibilities

• Ensure cleanliness and organization of assigned areas.
• Transport clean and soiled linens ensuring timely delivery.
• Restock housekeeping carts with necessary supplies.
• Respond promptly to guest requests.

Skills

Problem solving

Leadership and team management

Customer facing

Project Management Skills

Job description

Housekeeping Porter – Jumeirah Carlton Tower, Knightsbridge, London

Jumeirah Carlton Tower is a luxury hotel located in Knightsbridge, London, featuring 186 guestrooms, 87 balconies, an outdoor swimming pool, a rooftop health club, spa, private Cadogan Gardens access, and Italian restaurant La Maison Ani.

About the Job

An opportunity has arisen for a Housekeeping Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role include:

• Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back‑of‑house areas.
• Collect and dispose of trash and recycling from guest rooms, public areas, and back‑of‑house spaces.
• Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal.
• Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities.
• Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms.
• Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors.

About You

• Problem solving
• Leadership and team management skills
• Customer facing
• Project Management Skills

Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry.

• Competitive salary + excellent service charge
• Extra holiday for significant birthdays (21, 30, 40, etc.)
• Life insurance
• Jumeirah perks website access – discount
• F&B and spa treatment discount
• Lieu day if you work on bank holidays
• Dry cleaning of uniform or business attire
• Meals on duty
• Employee assistance programs
• Wellness benefits – chiropodist, flu jabs, and more!
• Taxi service after hours
• Social events and recognition programs
• Ongoing training and development
• Wedding/Baby gift
• Cycle scheme
• Internal transfer scheme
• Eye test and discount for VDU users
• Dental cash-back plan
• External transfer scheme

Service Level Benefits

3 Months’ Service

• Company Sick Pay
• Travel Card Season Ticket Loan
• Live Your Guest Life Stay

6 Months’ Service

• Jumeirah Discounts – stays in other hotels
• Cycle scheme
• Internal transfer scheme
• Eye test and discount for VDU users
• Dental cash-back plan

1 Year’s Service

External transfer scheme

2 Years’ Service

• Group pension plan with enhanced contributions
• Income protection scheme

Seniority Level

Entry level

Employment Type

Temporary

Job Function

Other

Industry

Hospitality