Housekeeping Checker

Merlin Entertainments; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading resort operator in the United Kingdom is seeking a passionate Housekeeping Checker to manage housekeeping teams and uphold pristine cleanliness standards. This role involves motivating team members, training Room Attendants, and ensuring exceptional guest experiences. The ideal candidate will have experience in hospitality and strong communication skills. Competitive compensation between £11.00 and £12.70 per hour, along with a range of benefits including discounts and ongoing training.

Benefits

20 free tickets for Merlin Attractions

40% discount off LEGO

25% discount in retail shops and restaurants

Access to discount offers

Ongoing training opportunities

Qualifications

• Experience in leading a team in a hospitality setting.
• Ability to inspire and motivate team members.
• Strong communication skills.

Responsibilities

• Lead and manage housekeeping teams in your area.
• Motivate team members to deliver exceptional service.
• Train and develop Room Attendants.

Skills

Leadership

Team motivation

Training and development

Communication

Job description

Join the Magic at Alton Towers Resort – We're Hiring Housekeeping Checkers!

Are you passionate about creating unforgettable guest experiences through spotless standards and team spirit? Alton Towers Resort is on the lookout for a Housekeeping Checker to help us keep the magic sparkling across our Hotels!

About The Role

As a Housekeeping Checker, you'll be the go-to person for maintaining top-tier cleanliness and room standards throughout our Resort Hotels. You’ll lead, inspire, and support a team of Room Attendants, making sure every guest walks into a space that’s pristine, welcoming, and on-brand.

Your Key Responsibilities

• Lead and manage housekeeping teams in your area, ensuring the highest standards of cleanliness and presentation.
• Motivate team members daily, encouraging a positive, can-do attitude to deliver exceptional service.
• Train and develop Room Attendants to ensure consistency in skills, standards, and performance.
• Communicate regularly with your team to align goals and maintain a cohesive, collaborative environment.

Benefits

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities
• Plus, many more...

Pay Range

Compensation between GBP £11.00/Hr.-GBP £12.70/Hr.