Hotel Housekeeping Manager

Butlins Skyline LTD; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading holiday resort company in Bognor Regis is seeking a Hotel Housekeeping Manager to oversee cleanliness and presentation across guest accommodations. You will lead a dedicated team, ensuring high operational standards while fostering guest satisfaction. Ideal candidates will have strong leadership skills and a passion for developing their team, creating enjoyable experiences for guests.

Qualifications

• Experience in a housekeeping or cleaning management role.
• Proven leadership skills with a focus on guest satisfaction.
• Ability to manage KPIs and ensure operational efficiency.

Responsibilities

• Oversee cleanliness and presentation standards in the hotel.
• Manage the housekeeping team and ensure high operational standards.
• Conduct coaching and development reviews for team members.

Skills

Leadership

Team Management

Cleaning Standards

Health & Safety Compliance

KPI Analysis

Job description

Hotel Housekeeping Manager

Department: Accommodation & Cleaning

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About The Role

We’re looking for an enthusiastic and motivated leader to join our Accommodation team at our Bognor Regis Resort.

As a Cleaning Manager, you’ll oversee the smooth running of one of our 200 bedroom Ocean hotel, ensuring the highest standards of cleanliness and presentation across all our guest accommodation. You’ll lead your team in delivering our Clean and Fault Free (CAFF) approach, maintaining exceptional operational standards and holding your team accountable for consistently excellent results. This role involves analysing KPIs, managing stock control systems to maximise efficiency, and ensuring compliance with all Health & Safety policies and procedures.

You’ll play a key role in creating unforgettable holiday experiences for our guests working alongside a passionate, dedicated team who take pride in making every stay as fun and carefree as possible.

About You

Reporting to the Accommodation Manager, you’ll enjoy the energy of a busy environment and take ownership of maintaining high levels of hygiene and cleanliness across our Ocean Hotel. You’ll balance operational efficiency with a strong focus on guest satisfaction, ensuring that every detail contributes to a truly memorable stay.

We’re looking for a leader who leads by example, inspires others, and is passionate about creating experiences that delight our guests. If you love developing people and thrive in a fast‑paced, guest‑focused environment, this could be the perfect opportunity for you. You’ll coach, nurture, and inspire your team to deliver exceptional results, upholding both our cleaning standards and the unique Butlin’s way of working. You’ll champion your team’s growth and wellbeing, conducting regular 121’s, coaching and personal development reviews to help them progress in their careers with Butlin’s.

No two days are the same at Butlin’s, so if you enjoy rolling up your sleeves, thinking on your feet, and making every guest experience your top priority, we’d love to hear from you.

Key Responsibilities

As a Cleaning Manager, you’ll oversee the smooth running of one of our 200 bedroom Ocean hotel, ensuring the highest standards of cleanliness and presentation across all our guest accommodation. You’ll lead your team in delivering our Clean and Fault Free (CAFF) approach, maintaining exceptional operational standards and holding your team accountable for consistently excellent results. This role involves analysing KPIs, managing stock control systems to maximise efficiency, and ensuring compliance with all Health & Safety policies and procedures.