Hospitality Team Lead

Aramark NV; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality service provider in London seeks a Hospitality Team Leader to manage day-to-day operations at the University East London. The role involves ensuring quality service delivery, staff management, and stock oversight. Candidates should have prior experience in catering, leadership skills, and the ability to pass security checks. The position offers a full-time schedule with various perks, including gym discounts and career development opportunities.

Benefits

Discounted gym membership

PerkBox with 100's of discounts

Life assurance

Pension contributions

Generous holiday entitlement

Career development opportunities

Qualifications

• Ability to pass full security vetting and DBS checks.
• Prior experience in a catering or retail environment.
• Experience as a team leader managing people.

Responsibilities

• Organise team members to deliver service efficiently.
• Conduct stock counts and audits.
• Assist in providing management cover when necessary.
• Recruit and train staff members.
• Handle customer complaints and feedback effectively.

Skills

Leadership

Customer service

Team management

Stock management

Job description

Aramark UK are currently recruiting a Hospitality Team Leader to join our team working at University East London, E16 2RD.

You will be responsible for the organisation and delivery of the sites hospitality. You will be supporting the General Manager and Group Hospitality Manager, whilst delivering excellent service and leading your team to success.

Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are very lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.

What's in it for you:

• This is a full-time position, 40 hours per week working both weekdays and weekends
• Discounted gym membership
• You will have access to PerkBox - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.
• You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities – we LOVE to promote from within.
• We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue.

A day in the life of a Hospitality Team Lead:

• You will be organising team members to deliver service efficiently
• Stock counts, conducting audits, placing orders
• Assist in providing management cover when your manager is on annual leave or at another site
• Recruit and train members of staff
• Day to day office tasks, such as rotas, processing payroll, holiday cover, daily team briefings etc
• Receive and deal with customer complaints/feedback quickly and effectively

You'll be set up for success if you have:

• Must be able to pass full security vetting and DBS checks
• Previous experience in a catering or retail environment
• Experience as a team leader managing people

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.