Hospitality Front Desk Associate – Guest Experience

Devon Hotel; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local hotel in Exeter is seeking a Receptionist to be the welcoming face and voice of the organisation. Responsibilities include greeting visitors, managing calls, handling mail, and performing general administrative tasks. The ideal candidate should be organised, personable, and adaptable. This role offers an opportunity to develop valuable skills in customer service and hospitality, with added perks like discounts and a friendly work environment.

Benefits

Generous TRONC

Discounts with local companies

Career development opportunities

Qualifications

• Organised and detail-oriented individual is essential.
• Customer-facing experience is an advantage.
• Ability to adapt to various situations.

Responsibilities

• Greet and assist visitors and clients professionally.
• Manage incoming and outgoing calls efficiently.
• Handle mail, deliveries, and couriers.
• Use booking systems for accommodation and restaurant.
• Perform general tasks like data entry and filing.
• Maintain a tidy reception area.

Skills

Organisational skills

Communication skills

Customer service

Job description

A local hotel in Exeter is seeking a Receptionist to be the welcoming face and voice of the organisation. Responsibilities include greeting visitors, managing calls, handling mail, and performing general administrative tasks. The ideal candidate should be organised, personable, and adaptable. This role offers an opportunity to develop valuable skills in customer service and hospitality, with added perks like discounts and a friendly work environment.