Hospital Porter

G4S; City of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading patient transport provider is seeking a compassionate Hospital Porter in London. This entry-level position requires strong communication and organizational skills. Responsibilities include assisting patients and liaising with control staff. Comprehensive training will be provided, and the role offers a competitive salary of £13.85 per hour for full-time shifts. Opportunities for development and progression are available.

Benefits

Access to the Blue Light Card

Company pension scheme

Life Assurance Scheme

Employee Assistance Programme

G4S Perks at Work scheme

Progression and training opportunities

Subsidised healthcare plan

Qualifications

• Good communication skills are essential for dealing with patients and staff.
• Organizational skills are required to manage tasks effectively.
• Ability to work in a physically demanding role.

Responsibilities

• Liaise with control staff on patient arrival and departure.
• Cover calls to the Patient Transport desk.
• Provide patients with information about their ongoing journey.
• Move patients safely on stretchers or wheelchairs.
• Support hospital staff and other G4S staff.

Skills

Good communication

Good organization

Ability to listen and empathize

Patience

Good tolerance

Job description

Are you a caring and compassionate person looking to better use your skills to help people? Don’t have experience? Don’t worry, you have life skills and that’s what we’re looking for! Then we have the perfect role for you. Our dedicated training team will guide you through our 2‑week comprehensive training programme, helping you to develop the skills needed to begin and progress in your new rewarding career with us.

Hospital Porter

University College London Hospital – WC1E 6AS

Salary: £13.85 per hour

Full time shifts – 45 hours per week (Monday to Friday, days available)

Benefits

• Access to the "Blue Light Card" providing more than 15,000 discounts from large national retailers to local businesses across categories such as holidays, cars, restaurants, days out, fashion, gifts, insurance, phones, and many more.
• Company pension scheme with employer contributions
• Salary paid on an hourly basis of £13.85 per hour
• G4S Life Assurance Scheme
• Charity work – Match‑It and Payroll Giving
• Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical)
• Access to G4S Perks at Work scheme entitling you to amazing discounts, offers and services across hundreds of market leading retailers in electronics, weekly groceries, outlets, restaurants, mobile phone contracts and fashion.
• Refer a Friend Scheme
• Progression, training and development opportunities.
• Subsidised healthcare plan

Key Responsibilities

• Liaising with control staff on the arrival and departure of patients
• Covering calls to the Patient Transport desk
• Working on the reception when required
• Providing patients with information about their ongoing journey
• Moving patients on stretchers or wheelchairs
• Moving stores or equipment
• Moving patient belongings if required
• Making patients feel comfortable and at ease by being friendly and helpful
• Transfer patients to where they need to go, which may involve lifting or pushing patients
• Work alongside staff and patients
• Other duties appropriate as may be required from time to time
• Attend or participate in any training in person or online deemed appropriate and necessary to ensure effective performance and personal development
• Seek guidance if something isn’t right
• Work with enthusiasm and commitment
• Keep at it, sorting out problems along the way
• Take personal responsibility for achieving results
• Be honest and professional
• Communicate clearly
• Support other G4S staff and hospital staff

Working Conditions

• The work can be physically demanding as porters are on their feet throughout the day, and often have to push wheelchairs and trolleys

Essential Skills And Knowledge

• Good communication
• Good organisation
• Ability to listen and empathise
• Patient and good tolerance
• Good communication skills
• Good organisational skills

Desirable Skills And Knowledge

• Manual handling experience
• Customer service experience

Why G4S?

G4S Patient Transport Services is one of the UK’s largest Non‑Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high‑quality patient transport. At G4S, we understand that our people are our greatest asset and an essential part of our long‑term business strategy. As such we are committed to the ongoing professional development and well‑being of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

Senioriy level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Security and Investigations