Homeowner Services Lead: Lease Management & Compliance

Inside Housing Management; Oldham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A customer-focused company is seeking a Homeowner Services Officer in Oldham. The role requires delivering excellent service to homeowners while managing lease enforcement and compliance tasks. Ideal candidates will have experience in customer service and managing residential leasehold. The position offers a full-time permanent contract with a £4000 Local Job Supplement included in the salary. Strong organizational and communication skills are key to success in this role.

Qualifications

• Proven ability to manage a varied workload, meeting performance targets.
• Ability to develop processes and systems according to changing needs.
• Good attention to detail and application of critical thinking.

Responsibilities

• Deliver excellent customer-focused service to homeowners.
• Manage lease management service to a portfolio of customers.
• Provide subject-matter expertise across the organization.

Skills

Customer service experience

Organizational skills

Critical thinking

Teamwork

Communication skills

Job description

A customer-focused company is seeking a Homeowner Services Officer in Oldham. The role requires delivering excellent service to homeowners while managing lease enforcement and compliance tasks. Ideal candidates will have experience in customer service and managing residential leasehold. The position offers a full-time permanent contract with a £4000 Local Job Supplement included in the salary. Strong organizational and communication skills are key to success in this role.