Homefinder Appeals & Data Officer

Connected Local Government; Mansfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in Mansfield is seeking a Homefinder Review Officer for the Housing Needs service. The role involves responding to appeals, managing data requests from the housing regulator, and coordinating the void process. The ideal candidate will possess excellent customer service and written communication skills, along with strong organizational abilities. A Basic DBS check is required for this position. Apply by 4 January 2026 for an interview on 14 January 2026.

Benefits

Generous holiday entitlement

Local Government pension

Qualifications

• Excellent customer service skills required.
• Strong written communication skills for responding to customers.
• Highly organised and motivated with a creative service delivery approach.

Responsibilities

• Respond to Homefinder appeals in accordance with policy.
• Support service with data requests from social housing regulator.
• Co-ordinate the void process for the Housing Needs service.

Skills

Customer service skills

Excellent written communication

Organisational skills

Motivated and creative approach

Job description

A local government authority in Mansfield is seeking a Homefinder Review Officer for the Housing Needs service. The role involves responding to appeals, managing data requests from the housing regulator, and coordinating the void process. The ideal candidate will possess excellent customer service and written communication skills, along with strong organizational abilities. A Basic DBS check is required for this position. Apply by 4 January 2026 for an interview on 14 January 2026.