Holiday Home Sales - Holiday Home Sales Administrator - HH1

Parkdean Resorts UK Limited; Clitheroe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading holiday park organization in Clitheroe seeks a Holiday Homes Sales Administrator to ensure smooth sales operations and enhance customer experiences. The role requires excellent organisational skills and a keen attention to detail. Responsibilities include managing customer inquiries effectively, handling documentation accurately, and preparing holiday homes for handover. Candidates should possess strong customer service experience. The position offers a chance for personal growth within a supportive team environment.

Benefits

Career development opportunities

Discounts on holiday bookings

Employee assistance programme

Discounts on food and leisure activities

Qualifications

• Strong organisational skills to manage sales and customer interactions.
• Experience in customer service roles, ensuring customer satisfaction.
• Attention to detail in handling documents and data integrity.

Responsibilities

• Keep the sales office tidy and respond to customers quickly.
• Handle documents and payments with accuracy.
• Guide buyers from inquiry to ownership smoothly.
• Ensure data in Salesforce is up-to-date.
• Prepare holiday homes for handover.
• Maintain integrity of system data.
• Communicate with contractors and stakeholders.

Skills

Organisational skills

Customer service

Attention to detail

Tools

Salesforce

Job description

Todber Valley, Clitheroe, Lancashire, United Kingdom

Job Description

Todber Valley Holiday Park

Be Part of the Team Bringing Holiday Home Ownership to Life!

Are you the type of person who loves getting stuck into the details and making sure everything runs smoothly? As a Holiday Homes Sales Administrator at Parkdean Resorts, you’ll be the friendly, organised smile maker, working behind the scenes to make holiday dreams come true.

From coordinating sales and payments to ensuring holiday homes are ready to hand over, this is a role where no two days are the same. You’ll be at the centre of the action—supporting the sales team, keeping things on track, and making sure every customer experience is seamless and memorable. You’re the beating heart of the team. If you’re a people person who thrives on organisation, we’d love to hear from you!

Benefits

Well, besides the one‑of‑a‑kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 56 parks – we’ve got your back when it comes to training at our Holiday Home Sales Academy!
• Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programs!
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Responsibilities

• Keep the sales office tidy and friendly and always reply to customers quickly and professionally. Use checklists, track payments, and flag any issues early to keep everything running smoothly.
• Working closely with Central Support, handle documents, payments, and holiday home listings with care—accuracy makes all the difference.
• Guide private buyers from their first question to their new keys, and make it feel easy.
• Make sure stock, prices, and data stay fresh and spot‑on in Salesforce.
• Get holiday homes ready—connections, safety tests, clean‑up—and hand them over like a pro.
• Maintain system data integrity on the main CRM and supporting systems.
• Communicate with contractors and other business stakeholders.

Qualifications & Requirements

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at [e-mail].